Bug#1050547: GNOME crashes with white screen after boot up

[Hor Jiun Shyong]

>>With the proprietary Nvidia driver, or with Mesa's open source Nouveau
driver? GNOME Shell uses OpenGL, so the choice of driver is likely to be
significant.
Desktop PC uses below proprietary Nvidia driver.

# apt-cache show nvidia-driver
Package: nvidia-driver
Source: nvidia-graphics-drivers
Version: 525.125.06-2
Installed-Size: 1373
Maintainer: Debian NVIDIA Maintainers <
pkg-nvidia-devel at lists.alioth.debian.org>
Architecture: amd64
Provides: nvidia-driver-any, nvidia-glx-any
Depends: nvidia-driver-libs (= 525.125.06-2), nvidia-driver-bin (=
525.125.06-2), xserver-xorg-video-nvidia (= 525.125.06-2),
nvidia-vdpau-driver (= 525.125.06-2), nvidia-alternative (= 525.125.06-2),
nvidia-kernel-dkms (= 525.125.06-2) | nvidia-kernel-525.125.06 |
nvidia-open-kernel-525.125.06 | nvidia-open-kernel-525.125.06,
nvidia-support
Pre-Depends: nvidia-installer-cleanup, nvidia-legacy-check (>= 495)
Recommends: nvidia-settings (>= 525), libnvidia-cfg1 (= 525.125.06-2),
nvidia-persistenced
Suggests: nvidia-kernel-dkms (>= 525.125.06) | nvidia-kernel-source (>=
525.125.06) | nvidia-open-kernel-source (>= 525.125.06) |
nvidia-open-kernel-source (>= 525.125.06)
Description-en: NVIDIA metapackage
 This metapackage depends on the NVIDIA binary driver and libraries that
provide optimized hardware acceleration of OpenGL/GLX/EGL/GLES/Vulkan
applications via a direct-rendering X Server.


Regards,
Hor Jiun Shyong 何俊雄




Simon McVittie <smcv at debian.org> 于2023年9月7日周四 17:16写道：

> On Thu, 07 Sep 2023 at 16:46:34 +0800, Hor Jiun Shyong wrote:
> > This issue occurred on my home desktop running with Nvidia GPU.
>
> With the proprietary Nvidia driver, or with Mesa's open source Nouveau
> driver? GNOME Shell uses OpenGL, so the choice of driver is likely to be
> significant.
>
> > while using my laptop with AMD Ryzen Pro 7 (with integrated Radeon
> > Graphics), GNOME just crashed with the same white screen.  However Debian
> > managed to restart the GNOME session successfully.
>
> It would probably be a good idea to install systemd-coredump on the laptop
> too, so that if this crash happens again, the crash dump will be collected
> for later investigation.
>
> If the crash doesn't happen again, no further action is needed, but if
> it happens on the AMD laptop again:
>
> * If the backtrace obtained via systemd-coredump looks the same as for the
>   Nvidia desktop, we can use the same bug report for it.
>
> * But if the backtrace seems significantly different, please report a
>   separate bug for it. Merging bugs if they turn out to be the same is
>   easy, but keeping track of two different bugs on the same bug number
>   gets really confusing, so we should avoid doing that.
>
> Thanks,
>     smcv
>
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