[request-tracker-maintainers] Bug#582932: Bug#582932: Bug#582932: Bug #582932

[Dominic Hargreaves]

On Tue, Jun 29, 2010 at 11:58:46AM +0200, Karel Bemelmans wrote:
> The configuration file was not changed during the upgrade. I installed RT using dbconfig and those settings were used to perform the upgrade, so $rtname was not changed.

Right. This is very odd then. I've just tried to reproduce the problem
by installing 3.8.7 with a fresh database, adding one ticket and a
reminder for it, upgrading to 3.8.8 (first not applying the database
update, and then afterward with it) and at no time have I seen the
error described.

> I did not get any errors, just 1 warning about setting RTAddressRegexp in the config file, which I haven't added yet as it did not seem to be necessary for my setup.

Yes, I don't think that's relevant here.

> I currently fixed my RT by removing all the tickets of type 'reminder' and status 'new', and re-adding them on the site. This seems to be working even though I can't really spot any difference between the rows I deleted and the new ones I've added.

Were any other packages upgraded at the same sort of time that could have
explained the problem (you can see this from /var/log/dpkg.log)? What
release are you running (eg lenny, squeeze, sid)?

Thanks,
Dominic.

-- 
Dominic Hargreaves | http://www.larted.org.uk/~dom/
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