[request-tracker-maintainers] Bug#582932: Bug#582932: Bug #582932

[Dominic Hargreaves]

On Tue, Jun 29, 2010 at 10:10:25AM +0200, Karel Bemelmans wrote:
> I'm getting the same error after doing an upgrade from 3.8.7-1 tot 3.8.8-1:
> 
> A a user who had a few reminders set before the upgrade is now getting the error "Can't call method "id" on an undefined value at /usr/share/request-tracker3.8/html/Elements/MyReminders line 58." on the Startpage.
> 
> I tried setting the LogStackTraces setting to 'error' as posted above, but even after an apache restart I'm not getting any information logged.
> 
> Disabling the Reminders box on the Startpage prevents the error from happening.
> It also works fine if I make a new ticket, add a reminder and go back to the Startpage.
> It just seems to go wrong for tickets that had reminders set before the upgrade from 3.8.7-1 to 3.8.8-1
> 
> Hopes this helps.

It's very useful to hear feedback on this bug. Can you confirm that
you didn't change the configuration at all at the time of this upgrade?
In particular, to the $rtname configuration variable?

I'll make upstream aware of your comment on the linked ticket and
see if I can reproduce the issue myself later this week.

Thanks,
Dominic.


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Dominic Hargreaves | http://www.larted.org.uk/~dom/
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