[request-tracker-maintainers] Bug#614909: request-tracker3.8: parentheses in signature make RT believe a signature is a comment
Nicolas GUIOT
nicolas.guiot at risc-group.com
Thu Feb 24 08:24:54 UTC 2011
Subject: request-tracker3.8: parentheses in signature make RT believe a signature is a comment
Package: request-tracker3.8
Version: 3.8.8-7
Severity: important
*** Please type your report below this line ***
Only tested on rt3-8 from debian squeeze. To reproduce, add the sign "(" or ")"
in your signature. When you "Resolve" a ticket, it will trigger 3 scrips,
instead of one :
- On Comment Notify AdminCcs as Comment (not correct )
- On Comment Notify Other Recipients as Comment (not correct)
- On Resolve Notify owner, Requestor, CCs and adminCCs (correct)
Even if you don't add any comment in the Editor, just the fact there are
parenthesis make RT believe it's a comment (and not only the signature),
then it will trigger the scrips that correspond to a comment
This is only with the RichText editor. The plain text editor has the correct
behaviour.
You can see the scrips triggered with :
Set($LogToFile , 'info');
in the following file :
Set($LogToFileNamed , "/var/log/request-tracker3.8/rt.log");
Available for more info or more tests if needed.
Nicolas
-- Package-specific info:
Changed files:
-- System Information:
Debian Release: 6.0
APT prefers squeeze-updates
APT policy: (500, 'squeeze-updates'), (500, 'stable')
Architecture: amd64 (x86_64)
Kernel: Linux 2.6.32-5-amd64 (SMP w/1 CPU core)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages request-tracker3.8 depends on:
ii dbconfig-common 1.8.46 common framework for packaging dat
ii debconf [debconf-2.0] 1.5.36.1 Debian configuration management sy
ii exim4 4.72-6 metapackage to ease Exim MTA (v4)
ii exim4-daemon-light [mail- 4.72-6 lightweight Exim MTA (v4) daemon
ii libapache-session-perl 1.87-1 Perl modules for keeping persisten
ii libcache-simple-timedexpi 0.27-2 Perl module to cache and expire ke
ii libcalendar-simple-perl 1.21-1 module for producing simple calend
ii libcgi-fast-perl 5.10.1-17 CGI::Fast Perl module
ii libcgi-pm-perl 3.49-1squeeze1 module for Common Gateway Interfac
ii libclass-returnvalue-perl 0.55-1 A return-value object that lets yo
ii libcss-squish-perl 0.09-1 module to compact many CSS files i
ii libdata-ical-perl 0.16+dfsg-1 Perl module for manipulating iCale
ii libdbi-perl 1.612-1 Perl Database Interface (DBI)
ii libdbix-searchbuilder-per 1.56-1 Perl implementation of a simple OR
ii libdevel-stacktrace-perl 1.2100-1 Perl module containing stack trace
ii libemail-address-perl 1.889-2 RFC 2822 Address Parsing and Creat
ii libfcgi-procmanager-perl 0.18-2 Functions for managing FastCGI app
ii libfile-sharedir-perl 1.00-0.1 Locate per-dist and per-module sha
ii libgd-graph-perl 1.44-3 Graph Plotting Module for Perl 5
ii libgd-text-perl 0.86-5 Text utilities for use with GD
ii libgnupg-interface-perl 0.42-3 Perl interface to GnuPG
ii libgraphviz-perl 2.04-1 Perl interface to the GraphViz gra
ii libhtml-mason-perl 1:1.44-1 HTML::Mason Perl module
ii libhtml-parser-perl 3.66-1 collection of modules that parse H
ii libhtml-rewriteattributes 0.03-1 concise attribute rewriting
ii libhtml-scrubber-perl 0.08-4 Perl extension for scrubbing/sanit
ii libipc-run-safehandles-pe 0.02-1 Use IPC::Run and IPC::Run3 safely
ii libjs-prototype 1.6.1-1 JavaScript Framework for dynamic w
ii libjs-scriptaculous 1.8.3-1 JavaScript library for dynamic web
ii liblocale-maketext-fuzzy- 0.10-1 Maketext from already interpolated
ii liblocale-maketext-lexico 0.82-1 lexicon-handling backends for Loca
ii liblog-dispatch-perl 2.22-1 Dispatches messages to multiple Lo
ii libmailtools-perl 2.06-1 Manipulate email in perl programs
ii libmime-tools-perl [libmi 5.428-1 Perl5 modules for MIME-compliant m
ii libmime-types-perl 1.30-1 Perl extension for determining MIM
ii libmodule-versions-report 1.06-1 Report versions of all modules in
ii libperlio-eol-perl 0.14-1+b1 PerlIO layer for normalizing line
ii libregexp-common-perl 2010010201-1 module with common regular express
ii libtext-autoformat-perl 1.669002-1 module for automatic text wrapping
ii libtext-quoted-perl 2.06-1 Perl module to extract the structu
ii libtext-template-perl 1.45-1 Text::Template perl module
ii libtext-wikiformat-perl 0.78-1 translates Wiki formatted text int
ii libtext-wrapper-perl 1.02-1 Simple word wrapping routine
ii libtime-modules-perl 2006.0814-2 Various Perl modules for time/date
ii libtimedate-perl 1.2000-1 collection of modules to manipulat
ii libtree-simple-perl 1.18-1 A simple tree object
ii libuniversal-require-perl 0.13-1 Load modules from a variable
ii libxml-rss-perl 1.48-1 Perl module for managing RSS (RDF
ii libxml-simple-perl 2.18-3 Perl module for reading and writin
ii perl [libdigest-sha-perl] 5.10.1-17 Larry Wall's Practical Extraction
ii perl-modules [libcgi-pm-p 5.10.1-17 Core Perl modules
ii rsyslog [system-log-daemo 4.6.4-2 enhanced multi-threaded syslogd
ii rt3.8-apache2 3.8.8-7 Apache 2 specific files for reques
ii rt3.8-clients 3.8.8-7 mail gateway and command-line inte
ii rt3.8-db-mysql 3.8.8-7 MySQL database backend for request
ii ucf 3.0025+nmu1 Update Configuration File: preserv
Versions of packages request-tracker3.8 recommends:
ii cron [cron-daemon] 3.0pl1-116 process scheduling daemon
ii libdatetime-locale-perl 1:0.45-1 Perl extension providing localizat
ii libdatetime-perl 2:0.6100-2 module for manipulating dates, tim
ii speedy-cgi-perl 2.22-13 speed up perl scripts by making th
Versions of packages request-tracker3.8 suggests:
pn rt3.8-rtfm <none> (no description available)
-- debconf information:
request-tracker3.8/pgsql/app-pass: (password omitted)
request-tracker3.8/mysql/admin-pass: (password omitted)
request-tracker3.8/pgsql/admin-pass: (password omitted)
request-tracker3.8/mysql/app-pass: (password omitted)
request-tracker3.8/password-confirm: (password omitted)
request-tracker3.8/app-password-confirm: (password omitted)
* request-tracker3.8/initial-root-password: (password omitted)
* request-tracker3.8/organization: ng-pintade.rscorl.local
request-tracker3.8/pgsql/authmethod-user: password
* request-tracker3.8/install-error: ignore
request-tracker3.8/dbconfig-remove:
* request-tracker3.8/mysql/method: tcp/ip
request-tracker3.8/dbconfig-reinstall: false
* request-tracker3.8/db/dbname: rtdb
request-tracker3.8/missing-db-package-error: abort
* request-tracker3.8/dbconfig-install: true
request-tracker3.8/remove-error: abort
request-tracker3.8/warn-sqlite-file:
* request-tracker3.8/remote/newhost: localhost
request-tracker3.8/pgsql/admin-user: postgres
* request-tracker3.8/db/app-user: request-tracker3
* request-tracker3.8/remote/host: localhost
* request-tracker3.8/rtname: rt.ng-pintade.rscorl.local
request-tracker3.8/internal/reconfiguring: false
request-tracker3.8/passwords-do-not-match:
* request-tracker3.8/database-type: mysql
request-tracker3.8/pgsql/no-empty-passwords:
* request-tracker3.8/handle-siteconfig-permissions: true
* request-tracker3.8/correspondaddress: rt at ng-pintade.rscorl.local
* request-tracker3.8/install-cronjobs: true
request-tracker3.8/upgrade-error: abort
* request-tracker3.8/mysql/admin-user: root
* request-tracker3.8/remote/port:
request-tracker3.8/pgsql/changeconf: false
request-tracker3.8/dbconfig-upgrade: true
request-tracker3.8/pgsql/method: unix socket
request-tracker3.8/purge: false
request-tracker3.8/pgsql/authmethod-admin: ident
request-tracker3.8/pgsql/manualconf:
* request-tracker3.8/webpath: /rt
request-tracker3.8/upgrade-backup: true
request-tracker3.8/db/basepath: /var/lib/dbconfig-common/sqlite3/request-tracker3.8
request-tracker3.8/internal/skip-preseed: false
* request-tracker3.8/webbaseurl: http://ng-pintade.rscorl.local
* request-tracker3.8/commentaddress: rt-comment at ng-pintade.rscorl.local
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