[sane-devel] HP scanjet 4470c problem

Nordine Tbahriti nordine.tbahriti at wanadoo.fr
Wed May 15 22:57:45 BST 2002


Hi,

I have a brand new HP scanjet 4470c (usb and parallel port) connected to the 
usb port and I cannot make it work. Is it supported ?


Here below is some detail:
==========================

I get the following message when I type the command:

$ scanimage -L

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
$


System: Red Hat 7.2 (kernel-2.4.7-10)

xsane version:               0.82-3.1
sane-backends-devel version: 1.0.5-4
sane-backends version:       1.0.5-4
sane-frontends version:      1.0.5-4

I typed the following commands (found in the net)
# mknod /dev/usbscanner c 180 48
# chmod a+rw /dev/usbscanner
# chmod 666 /dev/usbscanner
# ln -s /dev/usbscanner /dev/scanner

$ ls -l /dev/usb?*
lrwxrwxrwx    1 root     root           16 May 15 16:08 /dev/usbscanner -> 
/dev/usbscanner0
crw-rw-rw-    1 root     root     180,  48 May 15 16:08 /dev/usbscanner0

The content of the /etc/sane.d/dll.conf file
--------------------------------------------
# enable the next line if you want to allow access through the network:
#net
hp


The content of the /etc/sane.d/hp.conf file
-------------------------------------------
scsi HP
/dev/usbscanner
/dev/usb/scanner0


The content of the /proc/bus/usb/devices file
-----------------------------------------
T:  Bus=03 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
B:  Alloc=  0/900 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 1.00 Cls=09(hub  ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 0.00
S:  Product=USB UHCI Root Hub
S:  SerialNumber=a800
C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   8 Ivl=255ms
T:  Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
B:  Alloc=  0/900 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 1.00 Cls=09(hub  ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 0.00
S:  Product=USB UHCI Root Hub
S:  SerialNumber=b000
C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   8 Ivl=255ms
T:  Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
B:  Alloc=  0/900 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 1.00 Cls=09(hub  ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 0.00
S:  Product=USB UHCI Root Hub
S:  SerialNumber=b400
C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   8 Ivl=255ms
T:  Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  2 Spd=12  MxCh= 0
D:  Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=03f0 ProdID=0805 Rev= 1.00
S:  Manufacturer=Hewlett-Packard
S:  Product=HP ScanJet 4470c
S:  SerialNumber=CN21RBC0HDZ
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 3 Cls=00(>ifc ) Sub=00 Prot=00 Driver=(none)
E:  Ad=81(I) Atr=02(Bulk) MxPS=  64 Ivl=  0ms
E:  Ad=02(O) Atr=02(Bulk) MxPS=   8 Ivl=  0ms
E:  Ad=83(I) Atr=03(Int.) MxPS=   1 Ivl=250ms

The content of the /proc/bus/usb/drivers file
---------------------------------------------
         usbdevfs
         hub

Many Thanks for your help.

Nordine




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