[sane-devel] Epson CX3100 printer scanner copier problems? scanner cannot be detected!

Benjamin Khoo benkhoo@copperblue.per.sg
Mon, 10 May 2004 03:18:42 +0800


i have been trying to configure my newly acquired Epson Stylus
printer/scanner/copier cx3100 to work in linux.

i managed to get the printer working, but i just can't seem to get the
scanner detected under SANE.

when i plug in the device (which is USB), i get the following

May 10 02:55:39 kernel: scanner.c: USB scanner device (0x04b8/0x0802)
now attached to scanner0
May 10 02:55:39 kernel: scanner.c: 0.4.12:USB Scanner Driver

i have checked and double checked and each time, the device seems to be
attached to /dev/usb/scanner0 which seem correct.

however, when i start XSANE, it refuses to find any scanner giving the
error below instead.
[epson] The device at /dev/usb/scanner0 is not a supported EPSON scanner
(product id=0x802)

i have looked at the epson backend and the product ID 0x802 seems to be
inside the list.

i have googled and found that this PSC is supposedly a compatible
scanner with the 1200U. various websites has also suggested using the
epson 1200U. however, i have no idea how to do this ( i thought it
should be automatically detected.)

my dll.conf file contains only the entires

and the epson.conf file for /etc/sane.d contains only
usb /dev/usb/scanner0

i have tried
usb 0x4b8 0x802
but it doesn't work as well

i am using Redhat 9 with the kernel  2.4.20-20.9.XFS1.3.1
i have looked at the scanner.c and found that the "single interface"
codes has already been removed.

from what i was told, the cx3100 is equivalent to the cx3200 the
difference only being the fact that they are sold in different countries
(thus different model numbers).

any advise would really be helpful.

thanks very much