[sane-devel] USBDEVFS_BULK failed errors - Epson Perfection 2400 Photo

Karl Heinz Kremer khk@khk.net
Wed, 8 Sep 2004 19:30:12 -0400


I don't think that this is a Sane problem, the message you get is
from the USB system.

If you have more USB ports on your system, try a different port, if
you have the scanner connected via a hub, try to connect the
scanner directly. Try a different USB cable. If you have access to
a USB PCI card, put that into your computer and give it another

Karl Heinz

On Sep 6, 2004, at 7:51 PM, David Cook wrote:

> I am having trouble with my Epson Perfection 2400 Photo scanner.
> I am running Mandrake 10.0 (kernel 2.6.3), which apparently is the
> version which removes the "scanner" kernel module, so all access has
> to be through libusb.
> I am using the Mandrake 10.0 official packages for sane -
> sane-backends-1.0.13-6mdk, sane-frontends-1.0.13-6mdk,
> libsane1-1.0.13-6mdk, xsane-0.92-2mdk, and libusb0.1_4-0.1.7-1mdk.
> I can see the scanner with sane-find-scanner and "scanimage -L".
> When I try to acquire a preview scan with scanimage, either on the
> first or second try, I get errors like the following in
> /var/log/messages :
> Sep  2 05:30:23 localhost kernel: usbfs: USBDEVFS_BULK failed dev 11
> ep 0x81 len 1 ret -75
> After this, I can *never* get a successful preview or scan.
> I have Googled around for this error and found a few people with the
> same problem, however none of the advice I found has been helpful.  I
> checked that the scanner device gets correct permissions under
> /proc/bus/usb, and I can run sane-find-scanner as root or a normal
> user ok.
> On this list in June, someone reported a similar problem, but for
> them, the scanner would fail at the first attempt to scan, then work
> thereafter.
> My problem is different - the scanner *sometimes* gets a preview (most
> of the time it doesn't even get that far), and it *never* works
> afterwards.
> I can generate logs with SANE_DEBUG_EPSON set to 128 or 255 and mail
> them to the list or put them on my website if that will help in
> debugging this.
> Also, let me know if more information is required.
> Thanks,
>    David.
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