[sane-devel] Microtek Scanmaker 35t+ "Error during device I/O"

James Tuttle jwtuttle at gmail.com
Mon Jun 5 04:53:39 UTC 2006


Hi, everyone.

I am trying to get my Microtek Scanmaker 35t+ SCSI slide scanner  
working on my Ubuntu box, and I'm not having any luck. In particular,  
everything seems to be working right, but when I try to scan, I get a  
"Error during device I/O" error and then everything just stops. I'm  
hoping somebody out there can help me.

I don't know what information to provide so I'll start with the  
basics: machine is a P4 running Kubuntu (Ubunutu+KDE) Breezy, with an  
OrangeMicro Grappler 906F SCSI card. The card works fine for other  
applications; I have a tape changer/drive connected through it which  
is great.

Running a cat /proc/scsi/scsi on the system shows this about the  
scanner:

Host: scsi0 Channel: 00 Id: 05 Lun: 00
   Vendor: MICROTEK Model: ScanMaker 35t+   Rev: 1.40
   Type:   Scanner                          ANSI SCSI revision: 01 CCS

I have modprobe sg being run as part of my bootmisc script, and the  
scanner is /dev/sg2 (sg0 and sg1 belong to the tape drive).

scanimage -L doesn't produce any errors. I will append its output to  
the bottom of the message, but at least to my untrained eye there  
didn't seem to be anything amiss.

The problem is when I try to actually use the scanner via scanimage  
or xsane. The output it gives me is basically the same stuff as  
scanimage -L, but then followed by its actual attempts to scan, which  
fail:

[microtek] sane_start...
[microtek] sane_get_parameters...
[microtek] sane_get_parameters:  regular 1-pass color
[microtek] sane_get_parameters:  res_code = 5 ( 5)
[microtek] bright_r of 0 set to 0x0
[microtek] sane_get_parameters:  dots_per_mm:  3.937008
[microtek] sane_get_parameters:  units_per_mm:  76.771654
[microtek] WIDTHPIX:  before exp: 136
[microtek] sane_get_parameters:  lines: 137  ppl: 136  bpl: 408
[microtek] .wait_ready 5...
[microtek] finagle_precal...
[microtek] .scanning_frame...
[microtek] .scanning_frame:  in- 0,0  2686,2686
[microtek] .scanning_frame: out- 0,0  2686,2686
[microtek] .accessory...
[microtek] .download_gamma...
[microtek] .download_gamma:  1024 entries of 2 bytes, max 255
[microtek] .download_gamma: by default
[microtek] end_scan...
scanimage: sane_start: Error during device I/O
[microtek] sane_cancel...
[microtek] end_scan...
[microtek] sane_close...
[microtek] sane_exit...
[microtek] sane_exit:  MICROTEK says goodbye.

That's the most I can get it to do. Running xsane does the same thing  
but gives me the error in a dialog instead of on the console. I've  
tried playing around with the file permissions on /dev/sg2 and /dev/ 
scanner, checking the config files, running it as root ... I can't  
get it to do anything more. Since this scanner allegedly works with  
Sane, I'm hoping maybe someone can shed some light on the problem?

Thanks very much in advance!

-James Tuttle
jwtuttle at gmail.com


Following is the complete output of scanimage -T, with maximum  
debugging verbosity:
[sanei_debug] Setting debug level of microtek to 128.
[microtek] sane_init:  MICROTEK says hello! (v0.13.1)
[microtek] sane_init:  config-> # Uncomment following line to disable  
"real calibration" routines...
[microtek] sane_init:  config-> #norealcal
[microtek] sane_init:  config-> # Uncomment following line to disable  
"clever precalibration" routines...
[microtek] sane_init:  config-> #noprecal
[microtek] sane_init:  config-> #   Using "norealcal" will revert  
backend to pre-0.11.0 calibration code.
[microtek] sane_init:  config-> scsi * * Scanner
[microtek] attach_scanner:  /dev/sg2
[microtek] attach_scanner:  opening /dev/sg2
[microtek] attach_scanner:  sending INQUIRY
[microtek] id_microtek...
[microtek] parse_inquiry...
[microtek] parse_inquiry:  Not an E6 -- pretend recal cannot be  
disabled.
[microtek] dump_inquiry...
[microtek]  === SANE/Microtek backend v0.13.1 ===
[microtek] ========== Scanner Inquiry Block ========mm
[microtek] 06 31 19 01 5b 00 00 00 4d 49 43 52 4f 54 45 4b
[microtek] 53 63 61 6e 4d 61 6b 65 72 20 33 35 74 2b 20 20
[microtek] 31 2e 34 30 53 43 53 49 20 46 2f 57 56 33 2e 34
[microtek] 20 43 54 4c 35 33 38 30 03 ef 8c c2 80 ec 62 23
[microtek] 01 03 23 01 00 83 00 01 0e 0e 01 05 00 00 00 00
[microtek] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ff
[microtek] ========== Scanner Inquiry Report ==========
[microtek] ===== Scanner ID...
[microtek] Device Type Code: 0x06
[microtek] Model Code: 0x62
[microtek] Vendor Name: 'MICROTEK'   Model Name: 'ScanMaker 35t+  '
[microtek] Vendor Specific String: 'SCSI F/WV3.4 CTL5380'
[microtek] Firmware Rev: '1.40'
[microtek] SCSI F/W version: 3.1     Scanner F/W version: 1.9
[microtek] Response data format: 0x01
[microtek] ===== Imaging Capabilities...
[microtek] Modes:  Lineart Halftone Gray Color (X-msv) (OnePass)  
(Negative)
[microtek] Resolution Step Sizes: 1% 5%    Expanded Resolution  
Support? yes
[microtek] Supported Bits Per Sample: 4 8
[microtek] Max. document size code: 0x80
[microtek] Max. document size:  2686 x 2686 pixels
[microtek] Frame units:  pixels  1/8"'s
[microtek] # of built-in halftones: 12   Downloadable patterns? Yes
[microtek] Data Compression:
[microtek] Contrast Settings: 14   Exposure Settings: 14
[microtek] Adjustable Shadow/Highlight? yes   Adjustable Midtone? yes
[microtek] Digital brightness/offset? yes
[microtek] Gamma Table Size: 1024 entries of 2 bytes (max. depth: 10)
[microtek] ===== Source Options...
[microtek] Feed type:  edge-feed    ADF support? no
[microtek] Document Feeder Support? yes   Feeder Backtracking? yes
[microtek] Feeder Installed? no           Feeder Ready? no
[microtek] Transparency Adapter Installed? no
[microtek] Fast Color Prescan? yes
[microtek] Selectable Transfer Format? no
[microtek] Color Transfer Sequence: line-by-line, non-sequential with  
headers
[microtek] Three pass scan support? no
[microtek] ModeSelect-1 and ModeSense-1 Support? yes
[microtek] Can Disable Linearization Table? no
[microtek] Can Disable Start-of-Scan Recalibration? no
[microtek] Internal expanded expansion? no
[microtek] ====== End of Scanner Inquiry Report =======
[microtek] attach_scanner:  happy.
[microtek] sane_init:  config-> /dev/scanner
[microtek] attach_scanner:  /dev/scanner
[microtek] attach_scanner:  opening /dev/scanner
[microtek] attach_scanner:  sending INQUIRY
[microtek] id_microtek...
[microtek] parse_inquiry...
[microtek] parse_inquiry:  Not an E6 -- pretend recal cannot be  
disabled.
[microtek] dump_inquiry...
[microtek]  === SANE/Microtek backend v0.13.1 ===
[microtek] ========== Scanner Inquiry Block ========mm
[microtek] 06 31 19 01 5b 00 00 00 4d 49 43 52 4f 54 45 4b
[microtek] 53 63 61 6e 4d 61 6b 65 72 20 33 35 74 2b 20 20
[microtek] 31 2e 34 30 53 43 53 49 20 46 2f 57 56 33 2e 34
[microtek] 20 43 54 4c 35 33 38 30 03 ef 8c c2 80 ec 62 23
[microtek] 01 03 23 01 00 83 00 01 0e 0e 01 05 00 00 00 00
[microtek] 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ff
[microtek] ========== Scanner Inquiry Report ==========
[microtek] ===== Scanner ID...
[microtek] Device Type Code: 0x06
[microtek] Model Code: 0x62
[microtek] Vendor Name: 'MICROTEK'   Model Name: 'ScanMaker 35t+  '
[microtek] Vendor Specific String: 'SCSI F/WV3.4 CTL5380'
[microtek] Firmware Rev: '1.40'
[microtek] SCSI F/W version: 3.1     Scanner F/W version: 1.9
[microtek] Response data format: 0x01
[microtek] ===== Imaging Capabilities...
[microtek] Modes:  Lineart Halftone Gray Color (X-msv) (OnePass)  
(Negative)
[microtek] Resolution Step Sizes: 1% 5%    Expanded Resolution  
Support? yes
[microtek] Supported Bits Per Sample: 4 8
[microtek] Max. document size code: 0x80
[microtek] Max. document size:  2686 x 2686 pixels
[microtek] Frame units:  pixels  1/8"'s
[microtek] # of built-in halftones: 12   Downloadable patterns? Yes
[microtek] Data Compression:
[microtek] Contrast Settings: 14   Exposure Settings: 14
[microtek] Adjustable Shadow/Highlight? yes   Adjustable Midtone? yes
[microtek] Digital brightness/offset? yes
[microtek] Gamma Table Size: 1024 entries of 2 bytes (max. depth: 10)
[microtek] ===== Source Options...
[microtek] Feed type:  edge-feed    ADF support? no
[microtek] Document Feeder Support? yes   Feeder Backtracking? yes
[microtek] Feeder Installed? no           Feeder Ready? no
[microtek] Transparency Adapter Installed? no
[microtek] Fast Color Prescan? yes
[microtek] Selectable Transfer Format? no
[microtek] Color Transfer Sequence: line-by-line, non-sequential with  
headers
[microtek] Three pass scan support? no
[microtek] ModeSelect-1 and ModeSense-1 Support? yes
[microtek] Can Disable Linearization Table? no
[microtek] Can Disable Start-of-Scan Recalibration? no
[microtek] Internal expanded expansion? no
[microtek] ====== End of Scanner Inquiry Report =======
[microtek] attach_scanner:  happy.
[microtek] sane_init:  config-> /dev/sg2
[microtek] attach_scanner:  /dev/sg2
[microtek] sane_get_devices
[microtek] sane_open
[microtek] sane_open:  find device...
[microtek] sane_open:  create scanner...
[microtek] sane_open:  initialize scanner dependent stuff...
[microtek] sane_open:  All calibration routines disabled.
[microtek] sane_open:  init gamma tables...
[microtek] sane_open:  init pass-time variables...
[microtek] sane_open:  init clever cache...
[microtek] sane_open:  initialize options:
[microtek] init_options...
[microtek] init_options:  quant yes
[microtek] init_options:  done.
[microtek] sane_control_option (opt=0,act=0,val=0xbfd3078c,info=(nil))
[microtek] sane_control_option (opt=0,act=0,val=0xbfd27668,info=(nil))
[microtek] sane_get_option_descriptor (0)...
[microtek] sane_get_option_descriptor (1)...
[microtek] sane_get_option_descriptor (2)...
[microtek] sane_get_option_descriptor (3)...
[microtek] sane_get_option_descriptor (4)...
[microtek] sane_get_option_descriptor (5)...
[microtek] sane_get_option_descriptor (6)...
[microtek] sane_get_option_descriptor (7)...
[microtek] sane_get_option_descriptor (8)...
[microtek] sane_get_option_descriptor (9)...
[microtek] sane_get_option_descriptor (10)...
[microtek] sane_get_option_descriptor (11)...
[microtek] sane_get_option_descriptor (12)...
[microtek] sane_get_option_descriptor (13)...
[microtek] sane_get_option_descriptor (14)...
[microtek] sane_control_option (opt=14,act=0,val=0x8051684,info=(nil))
[microtek] sane_get_option_descriptor (15)...
[microtek] sane_control_option (opt=15,act=0,val=0x8051688,info=(nil))
[microtek] sane_get_option_descriptor (16)...
[microtek] sane_get_option_descriptor (17)...
[microtek] sane_get_option_descriptor (18)...
[microtek] sane_get_option_descriptor (19)...
[microtek] sane_get_option_descriptor (20)...
[microtek] sane_get_option_descriptor (21)...
[microtek] sane_get_option_descriptor (22)...
[microtek] sane_get_option_descriptor (23)...
[microtek] sane_get_option_descriptor (24)...
[microtek] sane_get_option_descriptor (25)...
[microtek] sane_get_option_descriptor (26)...
[microtek] sane_get_option_descriptor (27)...
[microtek] sane_get_option_descriptor (28)...
[microtek] sane_get_option_descriptor (29)...
[microtek] sane_get_option_descriptor (30)...
[microtek] sane_get_option_descriptor (31)...
[microtek] sane_get_option_descriptor (32)...
[microtek] sane_get_option_descriptor (33)...
[microtek] sane_control_option (opt=12,act=0,val=0xbfd27664,info=(nil))
[microtek] sane_control_option (opt=13,act=0,val=0xbfd27664,info=(nil))
[microtek] sane_control_option (opt=12,act=0,val=0xbfd30780,info=(nil))
[microtek] sane_get_option_descriptor (14)...
[microtek] sane_control_option  
(opt=14,act=1,val=0xbfd30784,info=0xbfd27668)
[microtek] sane_control_option (opt=13,act=0,val=0xbfd30780,info=(nil))
[microtek] sane_get_option_descriptor (15)...
[microtek] sane_control_option  
(opt=15,act=1,val=0xbfd30784,info=0xbfd27668)
[microtek] sane_start...
[microtek] sane_get_parameters...
[microtek] sane_get_parameters:  regular 1-pass color
[microtek] sane_get_parameters:  res_code = 5 ( 5)
[microtek] bright_r of 0 set to 0x0
[microtek] sane_get_parameters:  dots_per_mm:  3.937008
[microtek] sane_get_parameters:  units_per_mm:  76.771654
[microtek] WIDTHPIX:  before exp: 136
[microtek] sane_get_parameters:  lines: 137  ppl: 136  bpl: 408
[microtek] .wait_ready 5...
[microtek] finagle_precal...
[microtek] .scanning_frame...
[microtek] .scanning_frame:  in- 0,0  2686,2686
[microtek] .scanning_frame: out- 0,0  2686,2686
[microtek] .accessory...
[microtek] .download_gamma...
[microtek] .download_gamma:  1024 entries of 2 bytes, max 255
[microtek] .download_gamma: by default
[microtek] end_scan...
scanimage: sane_start: Error during device I/O
[microtek] sane_cancel...
[microtek] end_scan...
[microtek] sane_close...
[microtek] sane_exit...
[microtek] sane_exit:  MICROTEK says goodbye.

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