[sane-devel] Reporting a problem

Joshua Meyers whalem123 at gmail.com
Thu Aug 28 21:06:10 UTC 2008

On Sat, Aug 23, 2008 at 2:45 PM, Joshua Meyers <whalem123 at gmail.com> wrote:

> Dear Sir:
>          I am running Ubuntu CE 3.3 through MokaFive on my Windows Vista
> PC. The Xsane image scanner does recognize my scanner which is a UMAX Astra
> 1220U (UMAX no longer supports this scanner). The reason why I want to run
> the scanner on Xsane is because the scanner can not work on Windows Vista,
> and UMAX did not release software to make the scanner compatible with
> Windows Vista. I can print documents through the Ubuntu CE OS. But the
> problem is that when I try to make a copy, the scanner does retrieve the RGB
> data. Once it completed scanning, I get an error saying, "Error during save:
> Broken pipe." When I click Ok, it says, "Error during save: Success." When I
> click Ok again, it says, "Error during save: Success." When I click Ok again
> one more time, it says, "Failed to execute printer command: 'lpr'." Finally,
> when I click Ok one last time, the error goes away. I would appreciate any
> help you can offer and thank you for your efforts." Please e-mail me at *
> whalem123 at gmail.com.*
> Sincerely,
> Joshua
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