[sane-devel] Reporting a problem

[m. allan noah]

please try running it on a native linux install (or a liveCD if you
can find one that includes sane). USB device access if often
problematic thru so many layers of software....

allan

2008/8/28 Joshua Meyers <whalem123 at gmail.com>:
>
>
> On Sat, Aug 23, 2008 at 2:45 PM, Joshua Meyers <whalem123 at gmail.com> wrote:
>>
>> Dear Sir:
>>
>>          I am running Ubuntu CE 3.3 through MokaFive on my Windows Vista
>> PC. The Xsane image scanner does recognize my scanner which is a UMAX Astra
>> 1220U (UMAX no longer supports this scanner). The reason why I want to run
>> the scanner on Xsane is because the scanner can not work on Windows Vista,
>> and UMAX did not release software to make the scanner compatible with
>> Windows Vista. I can print documents through the Ubuntu CE OS. But the
>> problem is that when I try to make a copy, the scanner does retrieve the RGB
>> data. Once it completed scanning, I get an error saying, "Error during save:
>> Broken pipe." When I click Ok, it says, "Error during save: Success." When I
>> click Ok again, it says, "Error during save: Success." When I click Ok again
>> one more time, it says, "Failed to execute printer command: 'lpr'." Finally,
>> when I click Ok one last time, the error goes away. I would appreciate any
>> help you can offer and thank you for your efforts." Please e-mail me at
>> whalem123 at gmail.com.
>>
>>
>>
>>
>>
>>
>>
>> Sincerely,
>>
>>
>> Joshua
>
>
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