[sane-devel] Fwd: New Scanner Purchase .....

Skorous skorous at gmail.com
Tue Jun 24 17:37:41 UTC 2008

< embarrased > Apologies to Chuck, I hit the wrong respond button. <
/embarrased >


---------- Forwarded message ----------
From: Skorous <skorous at gmail.com>
Date: Tue, Jun 24, 2008 at 1:33 PM
Subject: Re: [sane-devel] New Scanner Purchase .....
To: chuck brigermann <co2 at lenoxlaser.com>

My grandmother always said, "God helps those who help themselves."   ;-)

Being serious for a moment, this is not HP tech support. If HP doesn't
provide a driver ( I don't know if they do or not, I didn't look )
then _someone_ has to write one. And many of these companies aren't
forthcoming with design specs. This means someone has to by the
equipment, reverse engineer the protocol, then write the software.
Keep in mind that these people are _not_ employed by HP to do this. If
you really need support for this scanner and no one in the development
community has written one, then you need to complain to HP. However,
this is just my $.02.


On Tue, Jun 24, 2008 at 12:50 PM, chuck brigermann <co2 at lenoxlaser.com> wrote:
> I've been following this thread from the beginning shown below.  I
> only recently got involved with Linux as part of a work project to
> determine if it was a suitable replacement for Windows on some of our
> computers.  I also decided to try it on my three home computers.
> After investigating a number of distributions, I decided against it
> because of connectivity problems with our network, and at home I had
> a lot of trouble using a dialup modem.
> While reading a book on current hardware, I noticed the author highly
> recommended Xandros.  I hadn't tried it so  I purchased their
> professional version to test.  It worked wonderful.  Very user
> friendly, which is important to desktop users without computer
> skills.  Also, no network or modem problems.
> I now have Xandros on seven systems at work and all three of my home
> systems.  This brings us to my current disappointment.  First, I sent
> two e-mails to this forum about HP4890 support without a single
> response.  Now I see this overall support issue is pretty widespread.
> Without a reasonable support structure for peripheral devices,
> printers included along with scanners, Linux is never going to be a
> mainstream OS.  Some people may say that's just fine, but then this
> superb distribution of software is lost on a small number of people.
> Many of the packages that are available with Linux are far better
> than their Windows counterparts - and they're free.
> Please, please don't ask me to buy another scanner when I have a
> top-of-the-line HP scanner and there's no support for it.  HP is one
> of the world leaders in scanning equipment, and this type of hardware
> is widespread and needs to be supported.
> Chuck Brigermann
> ---- Original Message ----
> From: petercmx at gmail.com
> To: sane-devel at lists.alioth.debian.org
> Subject: [sane-devel] New Scanner Purchase .....
> Date: Sat, 21 Jun 2008 14:29:33 +0700
>>My HP Scanjet 3970 is on its way out .....  I would like to
>>with another HP and I have just been comparing the HP Scanjet current
>>models (from the HP site) with what is and what is not supported in
>>Sane.  It appears that more or less everything is not
>>supported.  This
>>I find very surprising and so I was wondering if I had missed the
>>I would like to use either a Scanjet G4010 or a G4050 but since both
>>are unsupported (in common with the rest of the current scanners) I
>>very reluctant to buy and see what happens.<br>
>>Could anyone please tell me if I have got this wrong or is there
>>another way round this?<br>
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