[sane-devel] Hello - new scanner Canon canoscan n1240U doesn't work

David Kremer david.kremer.dk at gmail.com
Mon Sep 27 07:52:56 UTC 2010


> > My operating system is archlinux, kernel 2.6.35, sane is version 1.0.21.
> 
> Hi, that certainly is strange since I used the N1240U for several
> years with SANE and it always worked beautifully. What happens if you
> set the various DEBUG environment variables for sane, sane-plustek,
> sane-usb and so forth (check man pages for these items), to see where
> the problem starts to occur (for example, does the plustek backend
> ever get called?
> 
> Gernot

As root, I obtain the following :

Here, you will find what the plustek backend told me, with SANE_DEBUG_PLUSTEK set 
to 10 :  http://pastebin.ca/1949440

Here the log for sane-usb with SANE_DEBUG_SANEI_USB set to 10 : 
http://pastebin.ca/1949441

I also paste the log here for the plustek backend. :
"
[sanei_debug] Setting debug level of plustek to 10.
[plustek] Plustek backend V0.52-9, part of sane-backends 1.0.21
[plustek] Retrieving all supported and conntected devices
[plustek] Available and supported devices:
[plustek] Device: >libusb:002:002< - 0x04a9x0x220e
[plustek] ># Plustek-SANE Backend configuration file<
[plustek] ># For use with LM9831/2/3 based USB scanners<
[plustek] >#<
[plustek] ><
[plustek] ># each device needs at least two lines:<
[plustek] ># - [usb] vendor-ID and product-ID<
[plustek] ># - device devicename<
[plustek] ># i.e. for Plustek (0x07B3) UT12/16/24 (0x0017)<
[plustek] ># [usb] 0x07B3 0x0017<
[plustek] ># device /dev/usbscanner<
[plustek] ># or<
[plustek] ># device libusb:bbb:ddd<
[plustek] ># where bbb is the busnumber and ddd the device number<
[plustek] ># make sure that your user has access to /proc/bus/usb/bbb/ddd<
[plustek] >#<
[plustek] ># additionally you can specify some options<
[plustek] ># warmup, lOffOnEnd, lampOff<
[plustek] >#<
[plustek] ># For autodetection use<
[plustek] ># [usb]<
[plustek] ># device /dev/usbscanner<
[plustek] >#<
[plustek] ># or simply<
[plustek] ># [usb]<
[plustek] >#<
[plustek] ># or if you want a specific device but you have no idea about the<
[plustek] ># device node or you use libusb, simply set vendor- and product-ID<
[plustek] ># [usb] 0x07B3 0x0017<
[plustek] ># device auto<
[plustek] >#<
[plustek] ># NOTE: autodetection is safe, as it uses the info it got<
[plustek] >#       from the USB subsystem. If you're not using the<
[plustek] >#       autodetection, you MUST have attached that device<
[plustek] >#       at your USB-port, that you have specified...<
[plustek] >#<
[plustek] ><
[plustek] >[usb] 04a9 220e<
[plustek] next device is a USB device (0x0004-0x00DC)
[plustek] ... next device
[plustek] >device auto<
[plustek] Decoding device name >auto<
[plustek] ><
[plustek] >#<
[plustek] ># options for the previous USB entry<
[plustek] >#<
[plustek] ># switch lamp off after xxx secs, 0 disables the feature<
[plustek] ># (can also be set via frontend)<
[plustek] >option lampOff 300<
[plustek] Decoding option >lampOff<
[plustek] ><
[plustek] ># warmup period in seconds, 0 means no warmup, -1 means auto-warmup<
[plustek] ># (can also be set via frontend)<
[plustek] >option warmup -1<
[plustek] Decoding option >warmup<
[plustek] ><
[plustek] ># 0 means leave lamp-status untouched, not 0 means switch off<
[plustek] ># on sane_close<
[plustek] ># (can also be set via frontend)<
[plustek] >option lOffOnEnd 1<
[plustek] Decoding option >lOffOnEnd<
[plustek] ><
[plustek] >#<
[plustek] ># options to tweak the image start-position<
[plustek] ># (WARNING: there's no internal range check!!!)<
[plustek] >#<
[plustek] ># for the normal scan area<
[plustek] >#<
[plustek] >option posOffX 0<
[plustek] Decoding option >posOffX<
[plustek] >option posOffY 0<
[plustek] Decoding option >posOffY<
[plustek] ><
[plustek] ># for transparencies<
[plustek] >option tpaOffX 0<
[plustek] Decoding option >tpaOffX<
[plustek] >option tpaOffY 0<
[plustek] Decoding option >tpaOffY<
[plustek] ><
[plustek] ># for negatives<
[plustek] >option negOffX 0<
[plustek] Decoding option >negOffX<
[plustek] >option negOffY 0<
[plustek] Decoding option >negOffY<
[plustek] ><
[plustek] >#<
[plustek] ># for setting the calibration strip position<
[plustek] ># (WARNING: there's no internal range check!!!)<
[plustek] ># -1 means use built in<
[plustek] ># (can also be set via frontend)<
[plustek] >option posShadingY -1<
[plustek] Decoding option >posShadingY<
[plustek] >option tpaShadingY -1<
[plustek] Decoding option >tpaShadingY<
[plustek] >option negShadingY -1<
[plustek] Decoding option >negShadingY<
[plustek] ><
[plustek] >#<
[plustek] ># to invert the negatives, 0 disables the feature<
[plustek] >#<
[plustek] >option invertNegatives 0<
[plustek] Decoding option >invertNegatives<
[plustek] ><
[plustek] >#<
[plustek] ># to disable the internal sensor speedup function,<
[plustek] ># 1 disables the feature<
[plustek] >#<
[plustek] >option disableSpeedup 0<
[plustek] Decoding option >disableSpeedup<
[plustek] ><
[plustek] >#<
[plustek] ># to save/restore coarse calibration data<
[plustek] ># (can also be set via frontend)<
[plustek] >option cacheCalData 0<
[plustek] Decoding option >cacheCalData<
[plustek] ><
[plustek] >#<
[plustek] ># use alternate calibration routines<
[plustek] >#<
[plustek] >option altCalibration 0<
[plustek] Decoding option >altCalibration<
[plustek] ><
[plustek] >#<
[plustek] ># for skipping whole calibration step<
[plustek] >#<
[plustek] >option skipCalibration 0<
[plustek] Decoding option >skipCalibration<
[plustek] ><
[plustek] >#<
[plustek] ># for skipping entire fine calibration step<
[plustek] ># coarse calibration is done<
[plustek] >#<
[plustek] >option skipFine 0<
[plustek] Decoding option >skipFine<
[plustek] ><
[plustek] >#<
[plustek] ># discard the result of the fine white calibration<
[plustek] >#<
[plustek] >option skipFineWhite 0<
[plustek] Decoding option >skipFineWhite<
[plustek] ><
[plustek] >#<
[plustek] ># some scanners have a dark calibration strip, in<
[plustek] ># general this one should be used for calibration.<
[plustek] ># As this could cause some trouble, this option<
[plustek] ># overrides that and the dark calibration will be<
[plustek] ># done by switching the lamp off<
[plustek] >#<
[plustek] >option skipDarkStrip 0<
[plustek] Decoding option >skipDarkStrip<
[plustek] ><
[plustek] ># for replacing the gain values found during coarse<
[plustek] ># calibration<
[plustek] ># (can also be set via frontend)<
[plustek] >option red_gain   -1<
[plustek] Decoding option >red_gain<
[plustek] >option green_gain -1<
[plustek] Decoding option >green_gain<
[plustek] >option blue_gain  -1<
[plustek] Decoding option >blue_gain<
[plustek] ><
[plustek] ># for replacing the offset values found during coarse<
[plustek] ># calibration<
[plustek] ># (can also be set via frontend)<
[plustek] >option red_offset   -1<
[plustek] Decoding option >red_offset<
[plustek] >option green_offset -1<
[plustek] Decoding option >green_offset<
[plustek] >option blue_offset  -1<
[plustek] Decoding option >blue_offset<
[plustek] ><
[plustek] >#<
[plustek] ># for replacing the default lampoff settings, this<
[plustek] ># works only for CIS devices like CanoScan LiDE20<
[plustek] ># (can also be set via frontend)<
[plustek] >option red_lampoff   -1<
[plustek] Decoding option >red_lampoff<
[plustek] >option green_lampoff -1<
[plustek] Decoding option >green_lampoff<
[plustek] >option blue_lampoff  -1<
[plustek] Decoding option >blue_lampoff<
[plustek] ><
[plustek] >#<
[plustek] ># for adjusting the default gamma values<
[plustek] ># (can also be set via frontend)<
[plustek] >option redGamma         1.0<
[plustek] Decoding option >redGamma<
[plustek] >option greenGamma       1.0<
[plustek] Decoding option >greenGamma<
[plustek] >option blueGamma        1.0<
[plustek] Decoding option >blueGamma<
[plustek] >option grayGamma        1.0<
[plustek] Decoding option >grayGamma<
[plustek] ><
[plustek] >#<
[plustek] ># to enable TPA (EPSON or UMAX, if autodetection fails)<
[plustek] ># 0 means default behaviour as specified in the internal tables<
[plustek] ># 1 means enable (needed for UMAX 3450)<
[plustek] >option enableTPA 0<
[plustek] Decoding option >enableTPA<
[plustek] ><
[plustek] >#<
[plustek] ># model override functionality, currently only available for<
[plustek] ># Mustek devices, using NSCs' vendor ID: 0x0400 and<
[plustek] ># also their product ID: 0x1000 (LM9831) 0x1001 (LM9832)<
[plustek] >#<
[plustek] ># mov/PID    |    0x1000   |   0x1001<
[plustek] ># ---------------------------------------<
[plustek] ># 0 (default)| BearPaw1200 | BearPaw 2400<
[plustek] ># 1          |   ignored   | BearPaw 1200<
[plustek] >#<
[plustek] >option mov 0<
[plustek] Decoding option >mov<
[plustek] ><
[plustek] >#<
[plustek] ># and of course the device-name<
[plustek] >#<
[plustek] ># device /dev/usbscanner<
[plustek] >device auto<
[plustek] Decoding device name >auto<
[plustek] ><
[plustek] >#<
[plustek] ># to define a new device, start with a new section:<
[plustek] ># [usb]<
[plustek] >#<
[plustek] attach (auto, 0xbfcc949c, (nil))
[plustek] Device configuration:
[plustek] device name  : >auto<
[plustek] USB-ID       : >0x0004-0x00DC<
[plustek] model ovr.   : 0
[plustek] warmup       : -1s
[plustek] lampOff      : 300
[plustek] lampOffOnEnd : yes
[plustek] cacheCalData : no
[plustek] altCalibrate : no
[plustek] skipCalibr.  : no
[plustek] skipFine     : no
[plustek] skipFineWhite: no
[plustek] skipDarkStrip: no
[plustek] incDarkTarget: yes
[plustek] invertNegs.  : no
[plustek] dis.Speedup  : no
[plustek] pos_x        : 0
[plustek] pos_y        : 0
[plustek] pos_shading_y: -1
[plustek] neg_x        : 0
[plustek] neg_y        : 0
[plustek] neg_shading_y: -1
[plustek] tpa_x        : 0
[plustek] tpa_y        : 0
[plustek] tpa_shading_y: -1
[plustek] red gain     : -1
[plustek] green gain   : -1
[plustek] blue gain    : -1
[plustek] red offset   : -1
[plustek] green offset : -1
[plustek] blue offset  : -1
[plustek] red lampoff  : -1
[plustek] green lampoff: -1
[plustek] blue lampoff : -1
[plustek] red Gamma    : 1.00
[plustek] green Gamma  : 1.00
[plustek] blue Gamma   : 1.00
[plustek] gray Gamma   : 1.00
[plustek] ---------------------
[plustek] usbDev_open(auto,0x0004-0x00DC) - 0xa06b2d0
[plustek] Vendor ID=0x04A9, Product ID=0x220E
[plustek] Specified Vendor and Product ID doesn't match with the ones
in the config file
[plustek] open failed: -1
[plustek] sane_get_devices (0xbfccb61c, 0)

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
[plustek] sane_exit
"

As a normal user (in the scanner group) , I have this lines at the end of the 
PLUSTEK debug log :

"
[plustek] usbDev_open(auto,0x0004-0x00DC) - 0x95ae2d0
[plustek] sanei_usb_open failed: Operation not permitted (1)
[plustek] open failed: -1
[plustek] sane_get_devices (0xbfb6098c, 0)

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
[plustek] sane_exit
"

Thank you for help.

David



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