[sane-devel] Brother DCP-J752DW : xsane stops

upscope upscope at nwi.net
Wed Oct 15 19:40:57 UTC 2014

On Wednesday, October 15, 2014 09:33:26 AM Guillaume Rizand wrote:
> Hi
> I need your help to get my new multifunction printer to work.
> I read and tried quite a lot of things but still I can only print.
> When I start Xsane, I can select my usb scanner (wifi is the same
> problem), then I click "Get preview", I can hear the scanner moving
> for 1-2 sec and then the Xsane window just closes by itself (without
> any message if I start it from bash).
> 2 strange things : I get a partial scan in /tmp of just 128 Ko, I get
> this message in /var/log/syslog :
> Oct 15 09:05:18 guiport kernel: [   78.888921] usb 1-1.2: usbfs:
> interface 2 claimed by usb-storage while 'xsane' sets config #1
> Oct 15 09:05:18 guiport kernel: [   78.888925] usb 1-1.2: usbfs:
> process 2049 (xsane) did not claim interface 1 before use
> Here is my config :
> - Slackware 64 14.1
> - kernel 3.14.5
> - Sane 1.0.24 + Sane-compat-32
> - XSane 0.998 + XSane-compat-32
> - BrScan4 0.4.2 (rpm modified into txz for slack)
> I modified a few files here and there (copy libs from lib64 to lib,
> added my scanner to /lib/udev/rules.d/80-libsane.rules...).
> Thanks for your help
> Guillaume

Appears you are using the Brothers drivers? I have a Brothers printer ( 
MFC J6710DW). It works with Gimp scan, and with the brscan-skey mode. 
But Xsane will not start it. This used to work before the latest xsane 
updates from openSUSE 13.1.

Does scanimage reconize it? Did you 


scanimage -L
device `brother4:bus3;dev5' is a Brother MFC-J6710DW USB scanner


also make sure there is an entry at the end of sane.dll.

Mine is:

brother4 (name of printer)


Also when I install mine the first time I found the Product ID missing 
for the printer in /etc/udev/rules.d/55-libsane.rules.

I think this is the same as your 80-libsane.rules. My /lib/udev/rules.d 
does not have the libsane rule in it. This is probably one of the 
differences between openSUSE and Slackware. I am using the Brscan4 

In the next few days I will install this in openSUSE 13.2 RC.

Hope this may help you.


openSUSE 13.1(Linux 3.11.10-21-desktop x86_64|
Intel(R) Quad Core(TM) i5-4440 CPU @ 3.10GHz|8GB DDR3|
GeForce 8400GS (NVIDIA-Linux-x86_64-340.46)|KDE 4.14.2

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