[sane-devel] Canon D530 / Prints, but doesn't scan

Rolf Bensch rolf at bensch-online.de
Fri Feb 6 18:46:35 UTC 2015


Hi Steven,

please check 3 items in a terminal:

(1) $ scanimage -V

(2) $ SANE_DEBUG_PIXMA=4 scanimage -h

(3) $ sudo xsane
      or
     $ sudo scanimage > test.pnm

Please report the return lines from (1) and (2).

If (3) is working, you need to become a member of the group 'scanner'.

Cheers,
Rolf


Am 29.01.2015 um 18:50 schrieb Steven Malamud:
> I recently bought this MF printer. Linux Mint 17.1 immediately
> installed drivers. It prints well, despite a moment each time when a
> message comes up saying trouble communicating with printer. However, I
> have not been able to get it to scan. Initially, Simple Scan said
> could be found. After the taking the advice of someone of the Mint
> Forum, the scanner is now recognized, the error report trouble
> communicating with it. Pretty much the same error with gscan2pdf. I am
> very much a newbie to Linux. Any help you can offer to get the scanner
> working would be GREATLY appreciated. I am dual booting with Windows
> Vista, and the scanner works fine. But, I really want to use Mint
> instead.
>
> Mint 17.1 32
> Dual boot with Windows Vista.
> Compaq Presario P.C. AMD Athlon X2 4450E
>
> Below is a conversation from the Mint Forum that led me here. Hope it
> isn't too long. :(
>
> Thanks!
>
> Steven
>
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>       Re: Canon D530 Prints / Doesn't see scanner
>       <http://forums.linuxmint.com/viewtopic.php?f=51&t=188260#p975283>
>
> Post
> <http://forums.linuxmint.com/viewtopic.php?p=975283#p975283>by *pdc_2
> <http://forums.linuxmint.com/memberlist.php?mode=viewprofile&u=22771>* on
> Tue Jan 27, 2015 12:21 pm
>
> this user on Ubuntu http://ubuntuforums.org/showthread.php? ...
> ight=canon
> <http://ubuntuforums.org/showthread.php?t=2261867&highlight=canon> was
> seeking help for his D530 and reports it now works after recent
> updates; ................ need to check if those updates come
> automatically to Mint
>
> ___________________________________
>
> http://ubuntuforums.org/showthread.php? ... ight=canon
> <http://ubuntuforums.org/showthread.php?t=2261650&page=2&highlight=canon> 
>
> this user joined the sane-development lists; to see expert advice;
> they advised to add a ppa that gives access to latest sane versions
>
> the command to add the ppa was
>
> CODE: SELECT ALL
> <http://forums.linuxmint.com/viewtopic.php?f=51&t=188260#>
>     |sudo add-apt-repository ppa:rolfbensch/sane-git|
>
> and this is link https://launchpad.net/~rolfbensch/+arch ...
> u/sane-git
> <https://launchpad.net/%7Erolfbensch/+archive/ubuntu/sane-git> ............and
> after adding ppa
>
> CODE: SELECT ALL
> <http://forums.linuxmint.com/viewtopic.php?f=51&t=188260#>
>     |sudo apt-get update|
>
>
>
> _______________________
>
> I list these here for consideration
>
> pdc_2
> <http://forums.linuxmint.com/memberlist.php?mode=viewprofile&u=22771>
>     Level 6
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>     Joined: Mon May 11, 2009 1:21 am
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>       Re: Canon D530 Prints / Doesn't see scanner
>       <http://forums.linuxmint.com/viewtopic.php?f=51&t=188260#p975380>
>
> Post
> <http://forums.linuxmint.com/viewtopic.php?p=975380#p975380>by *gmilo2
> <http://forums.linuxmint.com/memberlist.php?mode=viewprofile&u=116513>* on
> Tue Jan 27, 2015 5:09 pm
>
> It is up to the user to decide if they trust that ppa or not, it is
> designated as untrusted. That doesn't mean it is malicious. 
> https://answers.launchpad.net/launchpad/+question/141780
>
> The same goes for the link I posted from Canon company. I would
> consider it to carry some weight because it comes from the
> manufacturer, but it is up to the user.
>
> gmilo2
> <http://forums.linuxmint.com/memberlist.php?mode=viewprofile&u=116513>
>     Level 3
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>       Re: Canon D530 Prints / Doesn't see scanner
>       <http://forums.linuxmint.com/viewtopic.php?f=51&t=188260#p975455>
>
> Post
> <http://forums.linuxmint.com/viewtopic.php?p=975455#p975455>by *phillynewbie
> <http://forums.linuxmint.com/memberlist.php?mode=viewprofile&u=159360>* on
> Tue Jan 27, 2015 9:58 pm
>
> I have followed through on your suggestions. The scanner is now seen.
> But, in Simple Scan it says it has trouble communicating with scanner.
> In gscan2pdf it says the printer is busy. So, some progress, but no
> scan yet. Thanks for your continued help!
>
> phillynewbie
> <http://forums.linuxmint.com/memberlist.php?mode=viewprofile&u=159360>
>     Level 1
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>       Re: Canon D530 Prints / Doesn't see scanner
>       <http://forums.linuxmint.com/viewtopic.php?f=51&t=188260#p975466>
>
> Post
> <http://forums.linuxmint.com/viewtopic.php?p=975466#p975466>by *phillynewbie
> <http://forums.linuxmint.com/memberlist.php?mode=viewprofile&u=159360>* on
> Tue Jan 27, 2015 11:07 pm
>
> If it helps, I just ran sane-find-scanner -v and got:
>
> This is sane-find-scanner from sane-backends 1.0.25git
>
> # sane-find-scanner will now attempt to detect your scanner. If the
> # result is different from what you expected, first make sure your
> # scanner is powered up and properly connected to your computer.
>
> searching for SCSI scanners:
> checking /dev/scanner... failed to open (Invalid argument)
> checking /dev/sg0... failed to open (Access to resource has been denied)
> checking /dev/sg1... failed to open (Invalid argument)
> checking /dev/sg2... failed to open (Invalid argument)
> checking /dev/sg3... failed to open (Invalid argument)
> checking /dev/sg4... failed to open (Invalid argument)
> checking /dev/sg5... failed to open (Invalid argument)
> checking /dev/sg6... failed to open (Invalid argument)
> checking /dev/sg7... failed to open (Invalid argument)
> checking /dev/sg8... failed to open (Invalid argument)
> checking /dev/sg9... failed to open (Invalid argument)
> checking /dev/sga... failed to open (Invalid argument)
> checking /dev/sgb... failed to open (Invalid argument)
> checking /dev/sgc... failed to open (Invalid argument)
> checking /dev/sgd... failed to open (Invalid argument)
> checking /dev/sge... failed to open (Invalid argument)
> checking /dev/sgf... failed to open (Invalid argument)
> checking /dev/sgg... failed to open (Invalid argument)
> checking /dev/sgh... failed to open (Invalid argument)
> checking /dev/sgi... failed to open (Invalid argument)
> checking /dev/sgj... failed to open (Invalid argument)
> checking /dev/sgk... failed to open (Invalid argument)
> checking /dev/sgl... failed to open (Invalid argument)
> checking /dev/sgm... failed to open (Invalid argument)
> checking /dev/sgn... failed to open (Invalid argument)
> checking /dev/sgo... failed to open (Invalid argument)
> checking /dev/sgp... failed to open (Invalid argument)
> checking /dev/sgq... failed to open (Invalid argument)
> checking /dev/sgr... failed to open (Invalid argument)
> checking /dev/sgs... failed to open (Invalid argument)
> checking /dev/sgt... failed to open (Invalid argument)
> checking /dev/sgu... failed to open (Invalid argument)
> checking /dev/sgv... failed to open (Invalid argument)
> checking /dev/sgw... failed to open (Invalid argument)
> checking /dev/sgx... failed to open (Invalid argument)
> checking /dev/sgy... failed to open (Invalid argument)
> checking /dev/sgz... failed to open (Invalid argument)
> # No SCSI scanners found. If you expected something different, make
> sure that
> # you have loaded a kernel SCSI driver for your SCSI adapter.
>
> searching for USB scanners:
> checking /dev/usb/scanner... failed to open (Invalid argument)
> checking /dev/usb/scanner0... failed to open (Invalid argument)
> checking /dev/usb/scanner1... failed to open (Invalid argument)
> checking /dev/usb/scanner2... failed to open (Invalid argument)
> checking /dev/usb/scanner3... failed to open (Invalid argument)
> checking /dev/usb/scanner4... failed to open (Invalid argument)
> checking /dev/usb/scanner5... failed to open (Invalid argument)
> checking /dev/usb/scanner5... failed to open (Invalid argument)
> checking /dev/usb/scanner7... failed to open (Invalid argument)
> checking /dev/usb/scanner8... failed to open (Invalid argument)
> checking /dev/usb/scanner9... failed to open (Invalid argument)
> checking /dev/usb/scanner10... failed to open (Invalid argument)
> checking /dev/usb/scanner11... failed to open (Invalid argument)
> checking /dev/usb/scanner12... failed to open (Invalid argument)
> checking /dev/usb/scanner13... failed to open (Invalid argument)
> checking /dev/usb/scanner14... failed to open (Invalid argument)
> checking /dev/usb/scanner15... failed to open (Invalid argument)
> checking /dev/usbscanner... failed to open (Invalid argument)
> checking /dev/usbscanner0... failed to open (Invalid argument)
> checking /dev/usbscanner1... failed to open (Invalid argument)
> checking /dev/usbscanner2... failed to open (Invalid argument)
> checking /dev/usbscanner3... failed to open (Invalid argument)
> checking /dev/usbscanner4... failed to open (Invalid argument)
> checking /dev/usbscanner5... failed to open (Invalid argument)
> checking /dev/usbscanner6... failed to open (Invalid argument)
> checking /dev/usbscanner7... failed to open (Invalid argument)
> checking /dev/usbscanner8... failed to open (Invalid argument)
> checking /dev/usbscanner9... failed to open (Invalid argument)
> checking /dev/usbscanner10... failed to open (Invalid argument)
> checking /dev/usbscanner11... failed to open (Invalid argument)
> checking /dev/usbscanner12... failed to open (Invalid argument)
> checking /dev/usbscanner13... failed to open (Invalid argument)
> checking /dev/usbscanner14... failed to open (Invalid argument)
> checking /dev/usbscanner15... failed to open (Invalid argument)
> could not open USB device 0x046d/0x081b at 001:005: Access denied
> (insufficient permissions)
> found USB scanner (vendor=0x04a9 [Canon Inc], product=0x2775
> [D530/D560]) at libusb:001:007
> could not open USB device 0x1d6b/0x0002 at 001:001: Access denied
> (insufficient permissions)
> could not open USB device 0x046d/0xc31c at 002:003: Access denied
> (insufficient permissions)
> could not open USB device 0x045e/0x0023 at 002:002: Access denied
> (insufficient permissions)
> could not open USB device 0x1d6b/0x0001 at 002:001: Access denied
> (insufficient permissions)
> # Your USB scanner was (probably) detected. It may or may not be
> supported by
> # SANE. Try scanimage -L and read the backend's manpage.
>
> # Not checking for parallel port scanners.
>
> # Most Scanners connected to the parallel port or other proprietary ports
> # can't be detected by this program.
>
> # You may want to run this program as root to find all devices. Once you
> # found the scanner devices, be sure to adjust access permissions as
> # necessary.
>
> phillynewbie
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>       Re: Canon D530 Prints / Doesn't see scanner
>       <http://forums.linuxmint.com/viewtopic.php?f=51&t=188260#p975540>
>
> Post
> <http://forums.linuxmint.com/viewtopic.php?p=975540#p975540>by *pdc_2
> <http://forums.linuxmint.com/memberlist.php?mode=viewprofile&u=22771>* on
> Wed Jan 28, 2015 5:01 am
>
> best join the sane development mailing lists; it is where folks like
> Rolf hang out; they are always keen to solve new problems; they would
> welcome you; 
>
> http://lists.alioth.debian.org/mailman/ ... sane-devel
> <http://lists.alioth.debian.org/mailman/listinfo/sane-devel>
>
> tell them your issues and they are the best to tackle the issues; let
> us know afterwards how it goes
>
> pdc_2
> <http://forums.linuxmint.com/memberlist.php?mode=viewprofile&u=22771>
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