[sane-devel] Canon MF3010 not detected

[Stefan Kögl]

Hi,

My Canon MF3010 is not correctly detected as a scanner (it works as a
printer, though). I am using Linux Mint 17 with up-to-date packages and
Linux 3.13
$ uname -aLinux myhost 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00
UTC 2014 x86_64 x86_64 x86_64 GNU/LinuxWhen running sane-find-scanner I get
a Pipe error

$ sudo sane-find-scanner

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure
that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

could not fetch string descriptor: Pipe error
  # No USB scanners found. If you expected something different, make sure
that
  # you have loaded a kernel driver for your USB host controller and have
setup
  # the USB system correctly. See man sane-usb for details.


scanimage cannot find a scanner either

$ sudo scanimage -L

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).


The output of lsusb seems correct, though

$ lsusb
Bus 002 Device 007: ID 0cf3:3005 Atheros Communications, Inc. AR3011
Bluetooth
Bus 002 Device 005: ID 046a:0048 Cherry GmbH
Bus 002 Device 004: ID 07d1:3c0f D-Link System AirPlus G DWL-G122 Wireless
Adapter(rev.E1) [Ralink RT2070]
Bus 002 Device 003: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 006: ID 04a9:2759 Canon, Inc.
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


That's what I get in syslog when connecting the device

$ sudo tail -f /var/log/syslog # when plugging in the device
Dec 15 21:00:39 myhost kernel: [ 9568.530509] usb 1-1.1: new high-speed USB
device number 7 using ehci-pci
Dec 15 21:00:39 myhost kernel: [ 9568.647774] usb 1-1.1: New USB device
found, idVendor=04a9, idProduct=2759
Dec 15 21:00:39 myhost kernel: [ 9568.647780] usb 1-1.1: New USB device
strings: Mfr=1, Product=2, SerialNumber=3
Dec 15 21:00:39 myhost kernel: [ 9568.647783] usb 1-1.1: Product: MF3010
Dec 15 21:00:39 myhost kernel: [ 9568.647785] usb 1-1.1: Manufacturer:
Canon Inc
Dec 15 21:00:39 myhost kernel: [ 9568.647787] usb 1-1.1: SerialNumber:
1124G0046173
Dec 15 21:00:39 myhost kernel: [ 9568.657454] usblp 1-1.1:1.1: usblp0: USB
Bidirectional printer dev 7 if 1 alt 0 proto 2 vid 0x04A9 pid 0x2759
Dec 15 21:00:39 myhost mtp-probe: checking bus 1, device 7:
"/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1"
Dec 15 21:00:39 myhost mtp-probe: bus: 1, device: 7 was not an MTP device
Dec 15 21:00:39 myhost udev-configure-printer: add
/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1/1-1.1:1.1
Dec 15 21:00:39 myhost udev-configure-printer: device devpath is
/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1/1-1.1:1.1
Dec 15 21:00:39 myhost udev-configure-printer: Device already handled

I've already posted this on the Linux Mint forum but was redirected here (
forums.linuxmint.com/viewtopic.php?f=51&t=185007&p=958556). Any help would
be very much appreciated!



Thanks

-- Stefan
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