[sane-devel] Canon LIDE 110 + USB3

[Wilhelm]

Hi all,

Am 26.06.2015 um 08:29 schrieb Heinz Wiesinger:
> On Friday 19 June 2015 15:57:03 Marc Cousin wrote:
>> On Thursday 30 April 2015 13:15:17 Marc Cousin wrote:
>>> On 18/04/2015 18:46, Marc Cousin wrote:
>>>> On 18/04/2015 18:27, Marc Cousin wrote:
>>>>> On 18/04/2015 12:35, Heinz Wiesinger wrote:
>>>>>> On Saturday 18 April 2015 10:58:31 Marc Cousin wrote:
>>>>>>> Hi,
>>>>>>>
>>>>>>> I've got a brand new computer with USB3 all over the place, and
>>>>>>> cannot
>>>>>>> use my "old" LIDE 110 with it, even with a git version. The scanner
>>>>>>> is
>>>>>>> still working, as it works when connecter to my older laptop, through
>>>>>>> USB2. It doesn't work with a git checkout from a few minutes ago.
>>>>>>>
>>>>>>> I see that some drivers have received some patches to work around
>>>>>>> problems with USB 3. Is there something to be done to the genesys
>>>>>>> driver
>>>>>>> too ? What can I provide to help solving this ?
>>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> I have the same problem with the LIDE 210. In a message from last
>>>>>> month, Stef
>>>>>> asked for usbpcap log from windows (see
>>>>>> http://lists.alioth.debian.org/pipermail/sane-devel/2015-March/033202.
>>>>>> ht
>>>>>> ml
>>>>>>
>>>>>>   for details). Unfortunately I don't have access to a Windows
>>>>>>
>>>>>> computer having
>>>>>> USB3 ports. So if you have and you could provide those logs, it might
>>>>>> help in
>>>>>> figuring out what's going wrong.
>>>>>>
>>>>>> Grs,
>>>>>> Heinz
>>>>>
>>>>> I have no windows installed. I have one in a KVM box, should I give it
>>>>> a
>>>>> try ?
>>>>
>>>> I gave it a try, in the KVM windows, scanning works. It is seen as USB2
>>>> from windows though, I don't know if this is of any importance.
>>>
>>> So,
>>>
>>> Is this dump (from a virtulized windows seeing USB2) interesting ?
>>>
>>> Regards
>>
>> Hi,
>>
>> I'm back on this, after a while away from home. Is there anything I can
>> provide ?
>>
>> To sum up:
>>
>> - The LIDE110 doesn't work from SANE (git checkout from 10 minutes ago) +
>> Linux (4.0.5): I only have problem with the scanner. Any other periphal I
>> plugged in worked ok (mouse, usb card reader, usb disk drive, keyboard)…
>> - It works in Win7, virtualized in KVM, using the exact same USB3 port (seen
>> as USB2 from Windows)
>> - It almost works when all debug traces are activated in SANE (it fails much
>> later)
>>
>> I am willing to capture anything you want, just tell me (and give me
>> pointers to how to do the requested captures). I could even (but as a last
>> resort, as I don't have space for it right now) install a Win7 on this
>> machine.
> 
> Hi!
> 
> I'm CC'ing Stef on this since he is the dev who originally asked me for the 
> usbpcap logs.
> 
> But what I think is, that if windows only sees the connection as USB2, it 
> won't be much help in fixing the USB3 issues.
> 

I use a Canon LIDE 110 since two years on a Lenovo X230 (USB3) with
Arch-Linux and I never had any problems with it. May its related to a
Host-HW + kernel issue?


-- 
Wilhelm