[sane-devel] Canon LIDE 110 + USB3

[Heinz Wiesinger]

On Friday 19 June 2015 15:57:03 Marc Cousin wrote:
> On Thursday 30 April 2015 13:15:17 Marc Cousin wrote:
> > On 18/04/2015 18:46, Marc Cousin wrote:
> > > On 18/04/2015 18:27, Marc Cousin wrote:
> > >> On 18/04/2015 12:35, Heinz Wiesinger wrote:
> > >>> On Saturday 18 April 2015 10:58:31 Marc Cousin wrote:
> > >>>> Hi,
> > >>>> 
> > >>>> I've got a brand new computer with USB3 all over the place, and
> > >>>> cannot
> > >>>> use my "old" LIDE 110 with it, even with a git version. The scanner
> > >>>> is
> > >>>> still working, as it works when connecter to my older laptop, through
> > >>>> USB2. It doesn't work with a git checkout from a few minutes ago.
> > >>>> 
> > >>>> I see that some drivers have received some patches to work around
> > >>>> problems with USB 3. Is there something to be done to the genesys
> > >>>> driver
> > >>>> too ? What can I provide to help solving this ?
> > >>> 
> > >>> Hi,
> > >>> 
> > >>> I have the same problem with the LIDE 210. In a message from last
> > >>> month, Stef
> > >>> asked for usbpcap log from windows (see
> > >>> http://lists.alioth.debian.org/pipermail/sane-devel/2015-March/033202.
> > >>> ht
> > >>> ml
> > >>> 
> > >>>   for details). Unfortunately I don't have access to a Windows
> > >>> 
> > >>> computer having
> > >>> USB3 ports. So if you have and you could provide those logs, it might
> > >>> help in
> > >>> figuring out what's going wrong.
> > >>> 
> > >>> Grs,
> > >>> Heinz
> > >> 
> > >> I have no windows installed. I have one in a KVM box, should I give it
> > >> a
> > >> try ?
> > > 
> > > I gave it a try, in the KVM windows, scanning works. It is seen as USB2
> > > from windows though, I don't know if this is of any importance.
> > 
> > So,
> > 
> > Is this dump (from a virtulized windows seeing USB2) interesting ?
> > 
> > Regards
> 
> Hi,
> 
> I'm back on this, after a while away from home. Is there anything I can
> provide ?
> 
> To sum up:
> 
> - The LIDE110 doesn't work from SANE (git checkout from 10 minutes ago) +
> Linux (4.0.5): I only have problem with the scanner. Any other periphal I
> plugged in worked ok (mouse, usb card reader, usb disk drive, keyboard)…
> - It works in Win7, virtualized in KVM, using the exact same USB3 port (seen
> as USB2 from Windows)
> - It almost works when all debug traces are activated in SANE (it fails much
> later)
> 
> I am willing to capture anything you want, just tell me (and give me
> pointers to how to do the requested captures). I could even (but as a last
> resort, as I don't have space for it right now) install a Win7 on this
> machine.

Hi!

I'm CC'ing Stef on this since he is the dev who originally asked me for the 
usbpcap logs.

But what I think is, that if windows only sees the connection as USB2, it 
won't be much help in fixing the USB3 issues.

Grs,
Heinz
-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 213 bytes
Desc: This is a digitally signed message part.
URL: <http://lists.alioth.debian.org/pipermail/sane-devel/attachments/20150626/611a1a65/attachment.sig>