[sane-devel] Lexmark X1185 printer not detected

[Stef]

On 25/03/2015 13:36, Kurt wrote:
> Lexmark X1185
> Someone sent they thought it was a permissions problem and to run from 
> root.
>
> When you run XSane from root you get this message:
>   " You try to run XSane as root, that really is DANGEROUS!
>
> I selected:
> Continue at your own risk
>
> The next screen is:
> no device available
>
> I selected Help:
>
> It lists 6 items.
> Entry #4 is, I Think, where my problem lies.
>
> It is:
> 4)  The backend is not loaded by SANE (man sane-dll)
>
> Doing " apropos sane" does not show a sane-dll.
> I have no idea for fixing that.
> thanks
>
>
> Kurt Barbee sharpsbarbee at emypeople.net
>
>   I am seeking help in getting my Lexmark X1185 scanner working.
> I do not need the printer part at this time.
>  When I run sane-find-scanner I do get the vendor= 0x043d product= 
> 0x07c @ libusb:001:006.
> Running scanimage -L reports no scanner found.
> I have on my system VM box with windows XP installed.
> Installing the Lexmark windows driver for the scanner I can scan items.
> When running xsane from root or the graphic interface I get the same 
> message.
> 1  Really no device.                   not true
> 2  Device busy                         not true
> 3  No permission                       not true  Get the same results 
> in root
> 4  Backend not loaded  by sane         can't find sane-dll or man 
> sane-dll
> 5  Backend not confg correctly         ?? how do I know this  I have 
> sane-lexmark file
>                                        in etc/sane.d/lexmark.confg as 
> follows:
>                               # X11xx series
>                               usb 0x043d 0x007c
>                               # X12xx series
>                               usb 0x043d 0x007d
>                               # Dell A920
>                               usb 0x413c 0x5105
>                               # X74
>                               usb 0x43d 0x0060
> 6  More than one sane version installed    ?? how would I find this out?
>
> If you can help me I would appreciate it very much.
>     Thank You
>     Kurt
>
Hello,

could you test wtih the scanimage program as root, with debug traces 
enabled ?

In a shell type:
export SANE_DEBUG_LEXMARK=255
export SANE_DEBUG_SANEI_USB=255
sudo scanimage -L 2>probe.log

This will create a probe.log file with all the traces. Send it (zipped) 
to the list. We may find an explanation in these.

BTW, since is is a multi function device, maybe some printing service is 
blocking scanning access.

Regards,
     Stef