[sane-devel] Canon MX530 - Error during device I/O

Rolf Bensch rolf at bensch-online.de
Wed Aug 23 08:00:49 UTC 2017


Hi Stephen,

Please try my SANE Release PPA:
https://launchpad.net/~rolfbensch/+archive/ubuntu/sane-release .

If your scanner is working with this, please try my inofficial test ppa:
https://launchpad.net/~rolfbensch/+archive/ubuntu/sane-test .

Other users reported similar problems with their scanners. I suppose a
problem with one of the recent commits to the git repository.

Hope this helps.

Cheers,
Rolf


Am 20.08.2017 um 12:49 schrieb Stephen Weston:
> Dear all,
>
> I am hoping to get some help to get the scanner on my Canon MX535
> multi-function device working. In the past it has worked no problems,
> but trying it recently it has not been so successful. The printer
> function works perfectly. I am using Ubuntu Gnome 17.04 fully updated
> and with the sane-git repository. I am using the scanner over wifi.
>  
> After testing the scanner as much as I know how it appears that the
> scanner works initially, but then fails after trying to use it a
> second time. So, on the standard work flow in xsane of doing a preview
> first, then selecting the scan area and clicking scan, the scanner
> will do the preview fine, but fail with 'Error during device I/O" on
> clicking scan. After the initial scan appears to have completed the
> scanner is left in a 'busy' state with 'Scanning...' displayed on its
> screen and a blue LED flashing as if its still trying to work away
> (although the light bar looks parked and is not lit up). Switching the
> scanner off and on again allows me to scan again, but only once before
> the same happens.
>
> I include the output from using scanimage to test the device below. I
> have run scanimage -T twice, the second time shortly after the first
> 'successful' attempt.
>
>     stephen at stephen-VirtualBox:~$ scanimage --version
>     scanimage (sane-backends) 1.0.27git; backend version 1.0.27
>
>  
>
>     stephen at stephen-VirtualBox:~$ scanimage -L
>     device `pixma:MX530_192.168.1.68' is a CANON Canon PIXMA MX530
>     Series multi-function peripheral
>
>  
>
>     stephen at stephen-VirtualBox:~$ scanimage -T
>     scanimage: scanning image of size 638x877 pixels at 24 bits/pixel
>     scanimage: acquiring RGB frame, 8 bits/sample
>     scanimage: reading one scanline, 1914 bytes...    PASS
>     scanimage: reading one byte...        PASS
>     scanimage: stepped read, 2 bytes...     PASS
>     scanimage: stepped read, 4 bytes...     PASS
>     scanimage: stepped read, 8 bytes...     PASS
>     scanimage: stepped read, 16 bytes...     PASS
>     scanimage: stepped read, 32 bytes...     PASS
>     scanimage: stepped read, 64 bytes...     PASS
>     scanimage: stepped read, 128 bytes...     PASS
>     scanimage: stepped read, 256 bytes...     PASS
>     scanimage: stepped read, 512 bytes...     PASS
>     scanimage: stepped read, 1024 bytes...     PASS
>     scanimage: stepped read, 2048 bytes...     PASS
>     scanimage: stepped read, 2047 bytes...     PASS
>     scanimage: stepped read, 1023 bytes...     PASS
>     scanimage: stepped read, 511 bytes...     PASS
>     scanimage: stepped read, 255 bytes...     PASS
>     scanimage: stepped read, 127 bytes...     PASS
>     scanimage: stepped read, 63 bytes...     PASS
>     scanimage: stepped read, 31 bytes...     PASS
>     scanimage: stepped read, 15 bytes...     PASS
>     scanimage: stepped read, 7 bytes...     PASS
>     scanimage: stepped read, 3 bytes...     PASS
>
>
> (After this the scanner appears to still be 'busy' as described above)
>  
>
>     stephen at stephen-VirtualBox:~$ scanimage -T
>     scanimage: scanning image of size 638x877 pixels at 24 bits/pixel
>     scanimage: acquiring RGB frame, 8 bits/sample
>     scanimage: reading one scanline, 1914 bytes...    FAIL Error:
>     Error during device I/O
>
>
> Any help would be appreciated and I am willing to do any testing as
> required, but will need instructions.
>
> Kind regards,
>
> Stephen
>
> P.S. sorry, this is my second post on to this mailing list. Not sure
> if my first email got through or not, but unfortunately I did not get
> a reply. I'm hoping with this extra information someone may be able to
> help.

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