[sane-devel] Mustek A3 scanner on Linux Mint 18

Jörn-Ingo Weigert jiweigert at gmail.com
Sat Feb 4 11:54:26 UTC 2017

Hi Derek,

first check if your user in the group who is able to access the Scanner
device. Simply, check with root user (sudo) and the sane tools if they find
and list the scanner. If yes, depending on your distribution, add your user
to the group which can access the device, usually the "scanner" group.

Some scanner needs additional propriate drivers from the vendor, in this
case Mustek, to work correctly.

Hope this help,

Jörn-Ingo Weigert

Am 03.02.2017 22:02 schrieb "Derek Day" <gsis at vfemail.net>:

> Hi All,
> I'm new to this list, and to Linux (in the process of moving from Windows
> 10). I have a low level of UNIX knowledge from a l.o..n...g time ago, not
> connected with hardware/device problems, and mostly forgotten - so bear
> with me.
> I have a Mustek A3 2400S USB scanner which works under Windows 10, but I
> haven't been able to get it working -so far - under Linux.
> lsusb reports:
> Bus 002 Device 010: ID 055f:0503 Mustek Systems, Inc.
> so it looks as though the system knows it's there, but XSANE reports: "no
> devices available".
> Similarly neither Simple Scan, Scanimage nor Vuescan can find any device.
> If my understanding is correct I believe this scanner is not supported by
> SANE. If I'm correct is there a way to add it to SANE or an alternative to
> SANE? Are my only options to stick with Windows (aaaargh!) or replace the
> scanner? Where do I go from here?
> Derek
> Linux Noobie.
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