[sane-devel] SANE Support for Canon TS9520 printer

[Paul Bixel]

Thanks for the support.

I had already installed scangearmp2 from the Canon site via their debian 
package.  That was working per my below email.

Per your email I uninstalled that Canon package, added your PPA and 
installed scangearmp2 via Synaptic.

The result is now sangearmp2 pops a dialog with the message "Internal 
Error occurred. Scanner driver will be closed."

Paul


On 12/20/18 8:24 AM, thierry at ordissimo.com wrote:
> Le 2018-12-20 13:03, Rolf Bensch a écrit :
>> Hi Paul,
>>
>> I just added your scanner to SANE. It's available in git now. For other
>> download channels you must wait until tomorrow.
>>
>> Please check if everything is working. For these kind of scanners SANE
>> has problems with Ethernet and WiFi, so only USB might work.
>
> Hi,
> For wifi, I just updated:
> https://github.com/Ordissimo/scangearmp2
> and
> https://launchpad.net/~thierry-f/+archive/ubuntu/fork-michael-gruz
>>
>> Hope this helps.
>>
>> Cheers,
>> Rolf
>>
>>
>> Am 18.12.18 um 19:40 schrieb Paul Bixel:
>>> Hi Folks,
>>>
>>> New to your group.  Recently bought a Canon TS9520 Multi-Function
>>> printer and was looking to get it working with my Linux system.
>>> Reviewing your website it seems this is an untested model and that
>>> testers are needed.  So here I am.
>>>
>>> The printer:
>>>
>>> https://www.usa.canon.com/internet/portal/us/home/products/details/printers/inkjet-multifunction/ts-series-inkjet/pixma-ts9520 
>>>
>>>
>>>
>>>
>>> My system:
>>>
>>> RELEASE=18.2
>>> CODENAME=sonya
>>> EDITION="Cinnamon 64-bit"
>>> DESCRIPTION="Linux Mint 18.2 Sonya"
>>> DESKTOP=Gnome
>>> TOOLKIT=GTK
>>> NEW_FEATURES_URL=http://www.linuxmint.com/rel_sonya_cinnamon_whatsnew.php 
>>>
>>> RELEASE_NOTES_URL=http://www.linuxmint.com/rel_sonya_cinnamon.php
>>> USER_GUIDE_URL=help:linuxmint
>>> GRUB_TITLE=Linux Mint 18.2 Cinnamon 64-bit
>>>
>>>
>>> Things I have observed:
>>>
>>> I tried with both SANE v1.0.14 which came with the distro and I also
>>> downloaded, built and installed v1.0.27 from the site without any
>>> change in behavior.
>>>
>>> I have tried both the USB and Wifi interfaces of this printer without
>>> success.
>>>
>>>
>>> Results of sane-find-scanner shown below with USB (and Wifi connected).
>>>
>>> ============================
>>>
>>> sane-find-scanner
>>>
>>>   # sane-find-scanner will now attempt to detect your scanner. If the
>>>   # result is different from what you expected, first make sure your
>>>   # scanner is powered up and properly connected to your computer.
>>>
>>>   # No SCSI scanners found. If you expected something different, make
>>> sure that
>>>   # you have loaded a kernel SCSI driver for your SCSI adapter.
>>>
>>> found USB scanner (vendor=0x04a9 [Canon], product=0x185c [TS9500
>>> series]) at libusb:001:008
>>> found USB scanner (vendor=0x0fe6, product=0x9700 [USB 2.0 10/100M
>>> Ethernet Adaptor]) at libusb:001:006
>>>   # Your USB scanner was (probably) detected. It may or may not be
>>> supported by
>>>   # SANE. Try scanimage -L and read the backend's manpage.
>>>
>>>   # Not checking for parallel port scanners.
>>>
>>>   # Most Scanners connected to the parallel port or other proprietary
>>> ports
>>>   # can't be detected by this program.
>>>
>>> =============================
>>>
>>> scanimage -L does not detect anything.
>>>
>>> With Wireshark I can see that there is no response to the subnet
>>> broadcast to port 8612 discover packet when running scanimage.
>>>
>>>
>>> I have installed Canon's tool called ScanGearMP2 and it functions over
>>> Wifi with this printer.  Attached is the discovery sequence that I
>>> captured that shows how the Canon tools discoveres the printer.
>>>
>>> If there is anything else I can investigate for you let me know. I
>>> would love to see this printer move to the "Known to work column" of
>>> your site.
>>>
>>>
>>> Best Regards,
>>>
>>> Paul Bixel
>>>
>>>
>>>
>>>
>>>
>>>
>