[sane-devel] SANE Support for Canon TS9520 printer

[thierry at ordissimo.com]

Le 2018-12-20 15:20, Paul Bixel a écrit :
> Thanks for the support.
> 
> I had already installed scangearmp2 from the Canon site via their
> debian package.  That was working per my below email.
> 
> Per your email I uninstalled that Canon package, added your PPA and
> installed scangearmp2 via Synaptic.
> 
> The result is now sangearmp2 pops a dialog with the message "Internal
> Error occurred. Scanner driver will be closed."
> 
Thank you, error reproduced, I correct.
> Paul
> 
> 
> On 12/20/18 8:24 AM, thierry at ordissimo.com wrote:
>> Le 2018-12-20 13:03, Rolf Bensch a écrit :
>>> Hi Paul,
>>> 
>>> I just added your scanner to SANE. It's available in git now. For 
>>> other
>>> download channels you must wait until tomorrow.
>>> 
>>> Please check if everything is working. For these kind of scanners 
>>> SANE
>>> has problems with Ethernet and WiFi, so only USB might work.
>> 
>> Hi,
>> For wifi, I just updated:
>> https://github.com/Ordissimo/scangearmp2
>> and
>> https://launchpad.net/~thierry-f/+archive/ubuntu/fork-michael-gruz
>>> 
>>> Hope this helps.
>>> 
>>> Cheers,
>>> Rolf
>>> 
>>> 
>>> Am 18.12.18 um 19:40 schrieb Paul Bixel:
>>>> Hi Folks,
>>>> 
>>>> New to your group.  Recently bought a Canon TS9520 Multi-Function
>>>> printer and was looking to get it working with my Linux system.
>>>> Reviewing your website it seems this is an untested model and that
>>>> testers are needed.  So here I am.
>>>> 
>>>> The printer:
>>>> 
>>>> https://www.usa.canon.com/internet/portal/us/home/products/details/printers/inkjet-multifunction/ts-series-inkjet/pixma-ts9520 
>>>> My system:
>>>> 
>>>> RELEASE=18.2
>>>> CODENAME=sonya
>>>> EDITION="Cinnamon 64-bit"
>>>> DESCRIPTION="Linux Mint 18.2 Sonya"
>>>> DESKTOP=Gnome
>>>> TOOLKIT=GTK
>>>> NEW_FEATURES_URL=http://www.linuxmint.com/rel_sonya_cinnamon_whatsnew.php 
>>>> RELEASE_NOTES_URL=http://www.linuxmint.com/rel_sonya_cinnamon.php
>>>> USER_GUIDE_URL=help:linuxmint
>>>> GRUB_TITLE=Linux Mint 18.2 Cinnamon 64-bit
>>>> 
>>>> 
>>>> Things I have observed:
>>>> 
>>>> I tried with both SANE v1.0.14 which came with the distro and I also
>>>> downloaded, built and installed v1.0.27 from the site without any
>>>> change in behavior.
>>>> 
>>>> I have tried both the USB and Wifi interfaces of this printer 
>>>> without
>>>> success.
>>>> 
>>>> 
>>>> Results of sane-find-scanner shown below with USB (and Wifi 
>>>> connected).
>>>> 
>>>> ============================
>>>> 
>>>> sane-find-scanner
>>>> 
>>>>   # sane-find-scanner will now attempt to detect your scanner. If 
>>>> the
>>>>   # result is different from what you expected, first make sure your
>>>>   # scanner is powered up and properly connected to your computer.
>>>> 
>>>>   # No SCSI scanners found. If you expected something different, 
>>>> make
>>>> sure that
>>>>   # you have loaded a kernel SCSI driver for your SCSI adapter.
>>>> 
>>>> found USB scanner (vendor=0x04a9 [Canon], product=0x185c [TS9500
>>>> series]) at libusb:001:008
>>>> found USB scanner (vendor=0x0fe6, product=0x9700 [USB 2.0 10/100M
>>>> Ethernet Adaptor]) at libusb:001:006
>>>>   # Your USB scanner was (probably) detected. It may or may not be
>>>> supported by
>>>>   # SANE. Try scanimage -L and read the backend's manpage.
>>>> 
>>>>   # Not checking for parallel port scanners.
>>>> 
>>>>   # Most Scanners connected to the parallel port or other 
>>>> proprietary
>>>> ports
>>>>   # can't be detected by this program.
>>>> 
>>>> =============================
>>>> 
>>>> scanimage -L does not detect anything.
>>>> 
>>>> With Wireshark I can see that there is no response to the subnet
>>>> broadcast to port 8612 discover packet when running scanimage.
>>>> 
>>>> 
>>>> I have installed Canon's tool called ScanGearMP2 and it functions 
>>>> over
>>>> Wifi with this printer.  Attached is the discovery sequence that I
>>>> captured that shows how the Canon tools discoveres the printer.
>>>> 
>>>> If there is anything else I can investigate for you let me know. I
>>>> would love to see this printer move to the "Known to work column" of
>>>> your site.
>>>> 
>>>> 
>>>> Best Regards,
>>>> 
>>>> Paul Bixel
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>