[sane-devel] Canon imageClass MF733
klequis
klequis at gmail.com
Sun Sep 23 21:09:22 BST 2018
Hi Again,
A little more testing today.
I disconnected ethernet and connected USB. Can not scan from flatbed or
feeder. Tried unplugging and replugging USB connection, restarted my
computer, turned MF733 off and on. Nothing works.
Let me know if you need any diag run.
Cheers,
Carl
On Sun, Sep 23, 2018 at 12:53 PM klequis <klequis at gmail.com> wrote:
> Hi Rolf,
>
> Here is the latest.
>
> USB
> ------------------------------------------------
>
> Flatbed
> ----------
> - Was not working.
> - Installed latest updates which included some sane libs > could not scan
> - Rebooted machine > could not scan
> - Rebooted making sure the machine was awake while booting > could not scan
> Then
> - Unplugged the usb cable from computer and plugged back in
> > Flatbed one page worked
>
> Feeder
> ---------
> > Put one page in feeder and it scanned one side only. It was doing both
> sides by default before. When the first side finished scanning and appeared
> on my screen, Simple Scan put up an error message "Failed to scan", "Error
> communicating with scanner".
> > Put two pages in feeder and got first side of both documents and then
> the same error again.
>
>
> Ethernet
> -----------
> "Failed to scan", "No scanners available. Please connect a scanner."
>
>
> output of: $ sudo sane-find-scanner -v -v
> https://drive.google.com/open?id=1--T0MMXW8gMklJZBBukHMn7Wqf0Zi9Ip
>
> Cheers,
> Carl
>
> On Sat, Sep 22, 2018 at 3:34 AM Rolf Bensch <rolf at bensch-online.de> wrote:
>
>> Hi Carl,
>>
>> Have you tested the document feeder?
>>
>> Many thanks for your help.
>>
>> Cheers,
>> Rolf
>>
>> Am 17.09.2018 um 19:07 schrieb klequis:
>> > Hi Rolf,
>> >
>> > I tested yesterday (Sunday).
>> >
>> > USB is working well. I worked a couple of times, then I installed a
>> > printer driver and it stopped working. Not sure if that is at all
>> > related. I restarted my computer and the printer and did a lot more
>> > scanning without problem.
>> >
>> > Ethernet isn't working. Let me know if you need any information from me
>> > to help with that.
>> >
>> > WiFi - sorry, just haven't had time to set it up yet.
>> >
>> > Cheers,
>> > Carl
>> >
>> > On Fri, Sep 14, 2018 at 9:06 AM klequis <klequis at gmail.com
>> > <mailto:klequis at gmail.com>> wrote:
>> >
>> > Hi Rolf,
>> >
>> > It is a busy week for me so didn't have time to test thoughtfully.
>> > However, did some quick testing
>> > - Connected by USB scanning works great !!
>> > - Ethernet: tried from 2 ubuntu 18.04 machines and it didn't work.
>> > However, I'm also having printing problems so I'm wondering if
>> > something else is going on.
>> > - WiFi - we don't use it so not setup. However, I'll test this when
>> > I get some time
>> >
>> > I might have some time this weekend, however, am finishing up a
>> > project by month end and in a bit of a crunch.
>> >
>> > Thanks again,
>> > Carl
>> >
>> >
>> >
>> > On Wed, Sep 12, 2018 at 10:57 AM Rolf Bensch <rolf at bensch-online.de
>> > <mailto:rolf at bensch-online.de>> wrote:
>> >
>> > Hi Carl,
>> >
>> > Good news. Please test scanning via ethernet/WiFi and the
>> document
>> > feeder: Single/multiple pages and with duplex.
>> >
>> > If everything is working, I can update the doc files and the
>> status
>> > here:
>> http://sane-project.org/lists/sane-backends-cvs.html#S-PIXMA .
>> >
>> > Many thanks for your help.
>> >
>> > Cheers,
>> > Rolf
>> >
>> > Am 06.09.2018 um 16:13 schrieb klequis:
>> > > Rolf,
>> > >
>> > > Output is attached. Gmail usually doesn't allow .zip files so
>> > I attached
>> > > the same with .txt in hopes that will trick it out.
>> > >
>> > > You got a nice scan of my son's math homework :)
>> > >
>> > > Thanks again for working on this.
>> > >
>> > > Cheers,
>> > > Carl
>> > >
>> > > On Mon, Sep 3, 2018 at 11:31 AM Rolf Bensch
>> > <rolf at bensch-online.de <mailto:rolf at bensch-online.de>
>> > > <mailto:rolf at bensch-online.de <mailto:rolf at bensch-online.de
>> >>>
>> > wrote:
>> > >
>> > > Hi Carl,
>> > >
>> > > Some scanners need to be switched to remote scanning on
>> > the scanners
>> > > menu befor you can scan from any frontend.
>> > >
>> > > Please send me the (with zip or tar compressed) log file
>> > (pixma.log):
>> > > $ SANE_DEBUG_PIXMA=4 scanimage 2> pixma.log > pixma.pnm
>> > >
>> > > Many thanks for your help.
>> > >
>> > > Cheers,
>> > > Rolf
>> > >
>> > >
>> > > Am 28.08.2018 um 18:07 schrieb klequis:
>> > > > Hi Rolf,
>> > > >
>> > > > I tested using the latest PPA connected via usb.
>> Results ...
>> > > >
>> > > > - before update to to latest PPA XSane & Simple Scan
>> > could not
>> > > find any
>> > > > scanners
>> > > > - today both scan apps found the scanner but reported an
>> > error when
>> > > > attempting to scan
>> > > >
>> > > > error message and output of sudo sane-find-scanner -v -v
>> > attached
>> > > >
>> > > > Thanks again for your efforts,
>> > > >
>> > > > Carl
>> > > >
>> > > >
>> > > >
>> > > > On Mon, Aug 27, 2018 at 5:00 PM klequis
>> > <klequis at gmail.com <mailto:klequis at gmail.com>
>> > > <mailto:klequis at gmail.com <mailto:klequis at gmail.com>>
>> > > > <mailto:klequis at gmail.com <mailto:klequis at gmail.com>
>> > <mailto:klequis at gmail.com <mailto:klequis at gmail.com>>>> wrote:
>> > > >
>> > > > Thanks Rolf!
>> > > >
>> > > > Will test tomorrow, usb firs.
>> > > >
>> > > > Carl
>> > > >
>> > > > On Mon, Aug 27, 2018 at 1:06 PM Rolf Bensch
>> > > <rolf at bensch-online.de <mailto:rolf at bensch-online.de>
>> > <mailto:rolf at bensch-online.de <mailto:rolf at bensch-online.de>>
>> > > > <mailto:rolf at bensch-online.de
>> > <mailto:rolf at bensch-online.de> <mailto:rolf at bensch-online.de
>> > <mailto:rolf at bensch-online.de>>>>
>> > > wrote:
>> > > >
>> > > > Hi Carl,
>> > > >
>> > > > I just added your scanner to SANE. It will
>> > available from the
>> > > > daily git snapshots tomorrow. Or from my Ubuntu
>> PPA
>> > > >
>> > >
>> > (https://launchpad.net/~rolfbensch/+archive/ubuntu/sane-git
>> > <https://launchpad.net/%7Erolfbensch/+archive/ubuntu/sane-git>
>> > > <
>> https://launchpad.net/%7Erolfbensch/+archive/ubuntu/sane-git>
>> > > >
>> > >
>> > <https://launchpad.net/%7Erolfbensch/+archive/ubuntu/sane-git
>> >),
>> > > > also tomorrow.
>> > > >
>> > > > First you should test the USB connection before
>> > you maybe want
>> > > > to switch to ethernet/wifi.
>> > > >
>> > > > Hope this helps.
>> > > >
>> > > > Cheers,
>> > > > Rolf
>> > > >
>> > > >
>> > > > Am 26.08.2018 um 16:47 schrieb klequis:
>> > > >> Hi,
>> > > >>
>> > > >> I recently purchased the Canon imageCLASS
>> > MF733Cdw which is
>> > > >> not supported. As I'm forming a new business I
>> > don't have
>> > > time
>> > > >> to write a backend at this time. However, I may
>> > have time to
>> > > >> test depending on what needs to be done. I was
>> > hoping
>> > > that the
>> > > >> imageCLASS MF733Cdw was close enough to the
>> > i-SENSYS MF730
>> > > >> Series to be included in testing for it, but
>> > don't know if
>> > > >> that is the case. If it is I would be happy to
>> > be a tester.
>> > > >>
>> > > >> I'm using Ubuntu 18.04 64-bit
>> > > >>
>> > > >> Output of "$ sudo sane-find-scanner -v -v"
>> while
>> > > connected via
>> > > >> usbis attached
>> > > >>
>> > > >> My preference is ethernet connection.
>> > sane-find-scanner
>> > > >> appears to test only for USB and SCSI so not
>> > including output
>> > > >> for ethernet connection, but could if it is
>> > helpful.
>> > > >>
>> > > >> I looked to see if the Windows driver was the
>> > same as the
>> > > >> i-SENSI MF730 series but it appears it isn't.
>> > > >>
>> > > >> Information per your 'contributing' page is
>> below.
>> > > >>
>> > > >> Thank you,
>> > > >> Carl
>> > > >>
>> > > >>
>> > > >> *Windows Drivers*
>> > > >>
>> > > >> imageCLASS MF733Cdw:
>> MF731CMFDriverV5401W64usEN.exe
>> > > >>
>> > > >> i-SENSYS MF732Cdw:
>> MF735CMFDriverV5401W64ukEN.exe
>> > > >>
>> > > >> *Linux Drivers*
>> > > >>
>> > > >> imageCLASS MF733Cdw: not sure but the name of
>> > the gz file
>> > > that
>> > > >> contains the driver is:
>> linux-UFRII-drv-v350-usen
>> > > >>
>> > > >> i-SENSYS MF732Cdw: didn't find one
>> > > >>
>> > > >> *Support links*
>> > > >>
>> > > >> iSENSYS MF730 series:
>> > > >>
>> > >
>> >
>> https://www.canon-europe.com/business-printers-and-faxes/i-sensys-mf730-series/
>> > > >>
>> > > >> imageClass MF733cdw:
>> > > >>
>> > >
>> >
>> https://www.usa.canon.com/internet/portal/us/home/support/details/printers/color-laser/color-imageclass-mf733cdw/
>> > > >
>> > >
>> >
>>
>
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