[sane-devel] Canon ImageClass MF269dw

Colin DuPlantis colin at marketcetera.com
Tue Apr 16 16:10:26 BST 2019

I was able to use a Canon ImageClass MF260-series with vanilla Ubuntu 
18.04 recently, I'm pretty sure it was the MF264dw.

I ordered one for myself, but failed to notice that I was getting the 
MF269dw instead of the 264.

SANE-powered apps don't seem to be able to detect the scanner, though 
the printer works fine.

$ sudo sane-find-scanner

   # sane-find-scanner will now attempt to detect your scanner. If the
   # result is different from what you expected, first make sure your
   # scanner is powered up and properly connected to your computer.

   # No SCSI scanners found. If you expected something different, make 
sure that
   # you have loaded a kernel SCSI driver for your SCSI adapter.

could not fetch string descriptor: Pipe error
could not fetch string descriptor: Pipe error
found USB scanner (vendor=0x04a9 [Language Error], product=0x27f4 
[Language Error]) at libusb:012:002
   # Your USB scanner was (probably) detected. It may or may not be 
supported by
   # SANE. Try scanimage -L and read the backend's manpage.

   # Not checking for parallel port scanners.

   # Most Scanners connected to the parallel port or other proprietary ports
   # can't be detected by this program.

I also tried using the network connection. I looked at the pixma.conf as 
the best bet for the driver, but noticed that the printer is not 
listening on port 8612.

$ nmap

Starting Nmap 7.60 ( https://nmap.org ) at 2019-04-16 08:06 PDT
Nmap scan report for
Host is up (0.019s latency).
Not shown: 995 closed ports
80/tcp   open  http
443/tcp  open  https
515/tcp  open  printer
631/tcp  open  ipp
9100/tcp open  jetdirect

Nmap done: 1 IP address (1 host up) scanned in 0.57 seconds

Any suggestions?


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