[sane-devel] Epson and epkowa

[Olaf Meeuwissen]

Hi,

Ralph Little writes:

> Hi,
>
> On Thu, Jun 18, 2020 at 11:31 AM ken <gebser at mousecar.com> wrote:
>
>> On 5/20/20 11:04 AM, Ralph Little wrote:
>>
>> > A rich software infrastructure is one of the things that sells devices.
>> > Who wouldn't want to sell more devices?
>> >
>> > Cheers,
>> > Ralph
>>
>> Indeed.  For a year or more I've wanted to buy a new AIO
>> printer/scanner, but of course want one which fully supports Linux.  I
>> told salespeople this and they go silent.  Either the machine of my
>> interest doesn't support Linux or they don't know.  It's very
>> discouraging for me and the manufacturers are losing my sale... and
>> probably sales from others like me.
>>
>> I think it is a trend resulting from manufacturers becoming overly large
> and losing their social conscience.
> Pretty much all manufacturers are doing it now, particularly since they are
> competing less on hardware and more on infrastructure and services and
> jealously guarding their walled fences. Increasingly, the people running
> these organisations are distanced from end-users: they are just numbers on
> a balance sheet.
>
> You don't have to be kind when you don't believe that you are dealing with
> people.

Also, they very likely consider the Linux market a niche.
That's if they've heard of Linux in the first place :-/

> Anyway, I don't want to get too political here especially because I can
> feel myself getting annoyed :D

Same here.
--
Olaf Meeuwissen, LPIC-2            FSF Associate Member since 2004-01-27
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