[sane-devel] Completely supported scanner Canon CanoScan Lide 300 doesn't work

Volker Wysk post at volker-wysk.de
Sun Jan 3 18:14:41 GMT 2021


Am Sonntag, den 03.01.2021, 18:30 +0100 schrieb Simon Matter:
> > Hi
> > 
> > I've got a new flatbed scanner, a Canon CanoScan Lide 300. I had a Canon
> > CanoScan Lide 220 before, which worked mostly fine. But then the lamp
> > broke.
> > Both are listed as "completely" supported on the SANE devices page. But
> > that
> > Lide 300 doesn't work.
> > 
> > I'm using Ubuntu 20.04.1 with SANE version 1.0.14-15 (that's the version
> > of
> > the "sane" package).
> > 
> > "xsane" says:
> > Failed to open device 'pixma::04A91913': Device busy"
> > 
> > "simple-scan" first asks for which scanner to use. It provides a list with
> > one element, which is the correctly recognized CanoScan Lide 300. When
> > trying to scan, this message appears: "Failed to scan. Unable to connect
> > to
> > scanner"
> > 
> > "scanimage -L" says:
> > device `pixma:04A91913' is a CANON CanoScan LiDE 300 multi-function
> > peripheral
> > 
> > I'm wondering why the Lide 300 is listed as a "multi-function peripheral".
> > It's not multi-function. It's just a flatbed scanner. Maybe those buttons
> > at the scanner are meant (?).
> > 
> > "scanimage --device=pixma > image.pnm" says:
> > scanimage: open of device pixma failed: Device busy
> > 
> > "lsusb" says:
> > Bus 006 Device 002: ID 1058:25ed Western Digital Technologies, Inc. My
> > Book 25ED
> > Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> > Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> > Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> > Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> > Bus 002 Device 002: ID 05e3:0612 Genesys Logic, Inc. Hub
> > Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> > Bus 001 Device 003: ID 046d:c05b Logitech, Inc. M-U0004 810-001317 [B110
> > Optical USB Mouse]
> > Bus 001 Device 004: ID 04f2:0402 Chicony Electronics Co., Ltd Genius
> > LuxeMate i200 Keyboard
> > Bus 001 Device 008: ID 04a9:1913 Canon, Inc. USB2.0 Hub
> > Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
> > Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> > 
> > The Lide 220 and the Lide 300 use different backends. For the 220 it's
> > "genesys", for the 300 it's "pixma".
> > 
> > I've also found a "driver" from Canon for the Lide 300. But it's *not* a
> > SANE backend, and it doesn't work either.
> > 
> I don't see the scanner in the lsusb output?

I think it's the "Canon, Inc. USB2.0 Hub" line. But it's strange - why does
it report a hub and not a scanner?

> Is the scanner connected to an USB3 port? If so, could you test it on a
> USB2 port?

I've tried both. It's the same.


Regards,
Volker
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