[sane-devel] SANE with Samsung SCX-4x21F Getting IO Error

[sqe6nouc at bbqporkmccity.com]

Hello,


Hope you are having a great day. The output from the command as follow:

 >  ➜ scanimage -L
 > device `xerox_mfp:libusb:003:023' is a SAMSUNG ORION multi-function 
peripheral
 > device `smfp:usb;04e8;3419;SERIALNUMBERREDACTED.' is a Samsung 
SCX-4x21 Series on USB Scanner


I have already tried both and both didn't scan. The result from the 
previous email is from the xerox_mfp one

Thank you very much.

On 2024/01/17 7:04, Ralph Little wrote:
> Hi,
> 
> On 2024-01-14 06:20, sqe6nouc--- via sane-devel wrote:
>> Hello,
>>
>> I am currently trying to get SANE to scan with a Samsung SCX-4x21F MFP 
>> on Arch Linux.
>>
>> I have sane 1.2.1-5 and xsane 0.999-6 on kernel 6.6.10-arch1-1 (KDE 
>> Plasma Wayland) with the following driver packages:
>>
>> samsung-unified-driver 1.00.39-7
>> samsung-unified-driver-common 1.00.39-7
>> samsung-unified-driver-printer 1.00.39-7
>> samsung-unified-driver-scanner 1.00.39-7
>>
>> dmesg:
>>
>> [75005.102178] usb 3-9: new full-speed USB device number 6 using xhci_hcd
>> [75005.245210] usb 3-9: New USB device found, idVendor=04e8, 
>> idProduct=3419, bcdDevice= 1.00
>> [75005.245235] usb 3-9: New USB device strings: Mfr=1, Product=2, 
>> SerialNumber=3
>> [75005.245245] usb 3-9: Product: SCX-4x21 Series
>> [75005.245248] usb 3-9: Manufacturer: Samsung
>> [75005.245249] usb 3-9: SerialNumber: <serial redacted>.
>> [75005.926529] usblp 3-9:1.1: usblp0: USB Bidirectional printer dev 6 
>> if 1 alt 0 proto 2 vid 0x04E8 pid 0x3419
>> [75005.926577] usbcore: registered new interface driver usblp
>>
>> Error I am getting:
>> Failed to start scanner: Error during device I/O
>>
>> If I wait a bit then click scan again, it starts scanning, however the 
>> scan head stuck at the end of the flatbed and XSane hangs for a bit 
>> then the following error is shown:
>> Error during read: Error during device I/O
>>
>> After this, the scan head is still stuck at the end of the flatbed
>>
>> Any help would be appreciated. Thank you.
>>
> 
> I wonder why the xerox_mfp backend wouldn't provide you with support for 
> this device. You have a very recent version of the backends and it is 
> supposed to be supported.
> Could you show us the output of:
> 
> scanimage -L
> 
> Cheers,
> Ralph