[sane-devel] ScanJet 4400c 150 dpi only grey, other DPI settings work

Ralph Little skelband at gmail.com
Fri Jun 28 06:19:17 BST 2024


Hi,

On Thu, Jun 27, 2024 at 9:50 PM Marco Moock <mm at dorfdsl.de> wrote:

> Hello!
>
> When using my HP 4400c with xsane and 150 dpi, the outcome is just a
> grey/blue picture, not real content of the page. Other DPI settings like
> 300 produce a normal scan.
>
> I also noticed that the scanner moved forward, stops, then moves a bit
> backwards and then forward again. This happens multiple times until the
> page is scanned.
>
> How can I further diagnose that and create a useful bugreport?
>

I actually have one of these. I might be able to pull it out of storage at
some point and try to reproduce your symptoms.
You could create a bug report here at GitLab:
https://gitlab.com/sane-project/backends/-/issues

Cheers,
Ralph
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