[sane-devel] Plustek OpticFilm 7400 minor issues

Ralph Little skelband at gmail.com
Tue Jun 3 19:42:06 BST 2025


Hi,
Thank you for your report!

We don't have an active maintainer at the moment for the genesys backend so
it might take a while to get to this, since I'm pretty swamped with other
stuff at the moment.

The best thing I can suggest is to create an issue here so that we do not
forget: https://gitlab.com/sane-project/backends

Hopefully, one of us will be able to help you at some point.
Cheers,
Ralph

On Mon, Jun 2, 2025 at 7:55 PM Tricia via sane-devel <
sane-devel at alioth-lists.debian.net> wrote:

> Hi!
>
> I have scanning basically working with my PlusTek OpticFilm 7400 (which
> sane identified as a v1).
>
> There are a few minor things I'd love to see fixed. I'm using 1.3.1,
> which is the latest package version available for Debian Trixie.
>
> Roughly in order of importance:
>
> * With `--mode Gray`, any format at any DPI produces a corrupt file.
>
> * With `--mode Color`, JPEG images are corrupt, although other image
>   formats are fine.
>
> * SANE does not seem to recognize the two buttons on the front of the
>   device (labeled "QuickScan" and "IntelliScan").
>
> I'm happy to provide whatever telemetry I can, or examples of the
> corrupt images in question (but, understandably, they're somewhat large
> files that probably shouldn't be emailed to the list as a whole.)
>
> I am, nevertheless, thrilled that it's working enough to get data out
> of, and of course needing to convert from color to greyscale for
> scanning my B&W film is trivial.
>
> Thanks!
> - Tricia
>
>
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