[Nut-upsdev] tripp lite smart2200RMXL2U error reading protocol

[Charles Lepple]

On 5/11/07, Lance Thomas <Lance.Thomas at fammed.wisc.edu> wrote:
> Here's a shot of the lsusb
> Bus 003 Device 002: ID 04b4:6560 Cypress Semiconductor Corp. CY7C65640
> USB-2.0 "TetraHub"
> Bus 003 Device 001: ID 0000:0000
> Bus 001 Device 001: ID 0000:0000
> Bus 002 Device 003: ID 413c:2003 Dell Computer Corp.
> Bus 002 Device 002: ID 09ae:3012 Tripp Lite
> Bus 002 Device 001: ID 0000:0000

Lance,

can you also run 'lsusb -vvv -d 09ae:3012' as root, and post the
results, preferrably after trying to connect once with newhidups?

You may need to pass "-x explore -DD" to newhidups.

The reason for including newhidups in the mix is that when you plug a
HID device (such as a USB UPS) into the machine, the Linux kernel
binds the "hiddev" driver to the HID interface of the device. We need
to detach the "hiddev" driver (which newhidups tries to do), otherwise
you will get this somewhere in the output from lsusb:

         Report Descriptors:
           ** UNAVAILABLE **

The "Report Descriptors" section gives us a hint as to how the USB
packets from the UPS are structured.

thanks,

- Charles

> >>> Kjell Claesson <kjell.claesson at epost.tidanet.se> 05/11/07 12:42 PM
> >>>
> Hi Lance,
>
> Can you do a
>
> lsusb
>
> So we get the product and vendor id. The driver
> seems only to support product-id 0001, so if your
> ups have 3012 as product id, it is a new version.
>
> Regards
> Kjell
>
> fre 2007-05-11 klockan 11:08 -0500 skrev Lance Thomas:
> > I'm working on a gentoo server with Nut 2.0.5-r1 and libusb-0.1.12.
> > I originally tried the hidups driver which seemed to work, but
> produced
> > a large amount of unhandled events.  Then I tried the newhidups which
> > told me my ups wasn't supported.  When I try using
> >
> > tripplite_usb -u root -DDDD /proc/bus/usb/002/002
> >
> > I get that there isn't a match.  But when I try using
> >
> > tripplite_usb -DDDD -a tripplite1
> >
> > with the following ups.conf:
> > [tripplite1]
> >         driver = tripplite_usb
> >         port = /proc/bus/usb/002/002
> >         productid = 3012
> >         bus = 002
> >         desc = "top ups"
> >
> > I get it to run and find the HID, but it returns the following errors
> > before quitting:
> > Detected a UPS: Tripp Lite /TRIPP LITE SMART2200RMXL2U
> > send_cmd(msg_len=3, type='W')
> > libusb_get_interrupt() returned 4 instead of 8
> > libusb_get_interrupt() returned 4 instead of 8
> > libusb_get_interrupt() returned 4 instead of 8
> > libusb_get_interrupt() returned 4 instead of 8
> > libusb_get_interrupt() returned 4 instead of 8
> > libusb_get_interrupt() returned 4 instead of 8
> > libusb_get_interrupt() returned 4 instead of 8
> > libusb_get_interrupt() returned 4 instead of 8
> > libusb_get_interrupt() returned 4 instead of 8
> > send_cmd: send_try = 3, recv_try = 3
> >
> > Could not reset watchdog. Please send model information to nut-upsdev
> > mailing list
> > send_cmd(msg_len=2, type='
> > libusb_get_interrupt() returned 4 instead of 8
> > libusb_get_interrupt() returned 4 instead of 8
> > libusb_get_interrupt() returned 4 instead of 8
> > libusb_get_interrupt() returned 4 instead of 8
> > libusb_get_interrupt() returned 4 instead of 8
> > libusb_get_interrupt() returned 4 instead of 8
> > libusb_get_interrupt() returned 4 instead of 8
> > libusb_get_interrupt() returned 4 instead of 8
> > libusb_get_interrupt() returned 4 instead of 8
> > send_cmd: send_try = 3, recv_try = 3
> >
> > Error reading protocol
> >
> >
> > Any suggestions?
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-- 
- Charles Lepple