[Nut-upsuser] Problems connecting via USB to APC Back-UPS ES 700 (Model BE700-GR)

[Christoph Loesch]

Hi Arnaud,

Arnaud Quette schrieb:
> Hi Christoph,
> 
> 2009/7/27 Christoph Loesch <info at loesch.me>
> 
>     hi list,
> 
>     im running debian/testing(act. squeeze) with 2.6.26-2-amd64 kernel.
>     first
>     tried apcupsd what flawlessly worked but because i run nagios (needs nut
>     running for 'check_ups'), im trying to run nut.
> 
>     dmesg and syslog show the device:
>     Jul 27 00:08:06 kate kernel: [16001.477941] hiddev96hidraw0: USB HID
>     v1.10
>     Device [APC Back-UPS ES 700 FW:829.D3 .I USB FW:D3 ] on
>     usb-0000:00:1d.1-1
>     Jul 27 00:08:06 kate kernel: [16001.477941] usb 3-1: New USB device
>     found,
>     idVendor=051d, idProduct=0002
>     Jul 27 00:08:06 kate kernel: [16001.477941] usb 3-1: New USB device
>     strings: Mfr=3, Product=1, SerialNumber=2
>     Jul 27 00:08:06 kate kernel: [16001.477941] usb 3-1: Product:
>     Back-UPS ES
>     700 FW:829.D3 .I USB FW:D3
>     Jul 27 00:08:06 kate kernel: [16001.477941] usb 3-1: Manufacturer: APC
>     Jul 27 00:08:06 kate kernel: [16001.477941] usb 3-1: SerialNumber:
>     3B0908X39177
> 
>     lsusb doesnt show it. (maybe because usb is statically compiled in?)
>     kate:/# grep -w CONFIG_USB /boot/config-`uname -r`
>     CONFIG_USB=y
>     but the hiddevice is there
>     kate:/# ls -la /dev/hid*
>     crw-rw-r-- 1 root root 180, 96 27. Jul 00:08 /dev/hiddev0
>     crw-rw---- 1 root root 250,  0 27. Jul 00:08 /dev/hidraw0
> 
>     tried using usbhid-ups driver and even with setting the option variable
>     "cable" to "940-0127E" i had no luck.
>     genericups with all possible upstypes doesnt work either.
> 
>     any ideas?
>     chris
> 
> 
> NUT' USB drivers use the libusb, so the usbfs on Linux (ie 
> /dev/bus/usb/XXX/YYY)
> 
> depending on your exact distro version, the udev rule is located in 
> /etc/udev/rules.d (old path) or /lib/udev/rules.d (new path). Generally, 
> putting "auto" as the port value is sufficient.
> 
> to make a quick test, launch the driver as root, ie:
> /path/to/usbhid-ups -u root -a upsname
> 
> it should acquire the connexion and talk to the device.
> if it's ok, also try lsusb as root, you should see your device. then 
> check the devices permissions, with the info from lsusb (Bus XXX, Device 
> YYY) on /dev/bus/usb/XXX/YYY
> it should be sufficient for the "nut" user (the exact user name depends 
> on the distro...)
> 
> cheers,
> Arnaud

i have no /dev/bus but /dev/usb/:
usb1            usb4            usbdev1.1_ep00  usbdev2.1_ep00
usbdev3.1_ep00  usbdev3.4_ep00  usbdev4.1_ep00  usbdev5.1_ep00  usbmon1
         usbmon4
usb2            usb5            usbdev1.1_ep81  usbdev2.1_ep81
usbdev3.1_ep81  usbdev3.4_ep81  usbdev4.1_ep81  usbdev5.1_ep81  usbmon2
         usbmon5
usb3            usbdev1.1       usbdev2.1       usbdev3.1
usbdev3.4       usbdev4.1       usbdev5.1       usbmon0         usbmon3

i didnt touch udev but nut is there..
kate:/etc/nut# find /etc/udev/rules.d/ -name ??-nut*
/etc/udev/rules.d/52-nut-usbups.rules
kate:/etc/nut# find /lib/udev/rules.d/ -name ??-nut*
kate:/etc/nut#

libusb seems to be installed according to dpkg.
kate:/etc/nut# dpkg -l libusb* | grep ii
ii  libusb-0.1-4                                2:0.1.12-13
                     userspace USB programming library
ii  libusb-1.0-0                                2:1.0.0-1
                     userspace USB programming library

putting "auto" as the port value doesnt work either.
kate:/etc/nut# tail -n 10 ups.conf
# To find out if your driver supports any extra settings, start it with
# the -h option and/or read the driver's documentation.
[UPS]
         driver = usbhid-ups
#       driver = genericups
#       upstype=12
#       port = /dev/hiddev0
         port = auto
         desc = "APC Back-UPS ES 700"
#       cable = 940-0127E

kate:/etc/nut# upsdrvctl -u root start
Network UPS Tools - UPS driver controller 2.4.1
Network UPS Tools - Generic HID driver 0.34 (2.4.1)
USB communication driver 0.31
No matching HID UPS found
Driver failed to start (exit status=1)

kate:/etc/nut# /lib/nut/usbhid-ups -u root -a UPS
Network UPS Tools - Generic HID driver 0.34 (2.4.1)
USB communication driver 0.31
No matching HID UPS found

(no nut-entries in syslog after running upsdrvctl or the driver itself)

further recommendations?

regards,
chris

-- 
Christoph Loesch - http://Loesch.me
OpenSource IT-Concepts & Services