[Nut-upsuser] Tripplite INTERNETX525

[Farrukh Ahmad]

Thanks for the feedback guys... but I'm confused what I'm supposed to  
do... Is there anyway to talk to the driver maintainer about this  
issue??


On Nov 9, 2009, at 12:37 AM, Justin Piszcz wrote:

> Hi,
>
> To find the problem, check the list for my thread DP55KG, you should  
> run a debug kernel and grab the usbmon output and report it to the  
> list.
>
> Also stop nut and run each service manually with -DDDDDDDDD to see  
> what is happening within nut, but if it is not really obvious, the  
> kernel/nut developers will need to see the usbmon output.
>
> Justin.
>
> On Sun, 8 Nov 2009, Farrukh Ahmad wrote:
>
>> Hi Justin,
>>
>> I'm using a MSI KM400 motherboard with a dual core AMD, running  
>> Ubuntu 2.6.28-11.42-server in 64 bit mode.
>>
>> I noticed on dmesg the following error - not too sure if this helps:
>>
>> "usb 2-2: usbfs: process 24736 (tripplite_usb) did not claim  
>> interface 0 before use"
>>
>> One other thing - this UPS has just been provided as a replacement  
>> from tripplite (i.e. its a new model), as I had a pretty identical  
>> one before - which worked perfectly with NUT, but used the USBHID- 
>> UPS driver. Why this one is so different - I have no idea!!
>>
>> Regards
>> Farrukh
>>
>>
>>
>> On Nov 8, 2009, at 10:57 PM, Justin Piszcz wrote:
>>
>>> On Sun, 8 Nov 2009, Farrukh Ahmad wrote:
>>>> Hi,
>>>> I'm running the latest version of NUT and with the above UPS and  
>>>> I keep getting the following error:
>>>> "tripplite_usb[3308]: Error reading B value: Device detached?  
>>>> (error 0: could not claim interface 0: Device or resource busy)"
>>>> The device keeps disconnecting and re-connecting until fails.  
>>>> I've tried to see if others are getting this - but I could not  
>>>> locate a cause/resolution for this. I provide below the messages  
>>>> from the driver in debug:
>>>> Checking device (09AE/0001) (002/002)
>>>> - VendorID: 09ae
>>>> - ProductID: 0001
>>>> - Manufacturer: TRIPP LITE
>>>> - Product: TRIPP LITE INTERNETX525
>>>> - Serial Number: unknown
>>>> - Bus: 002
>>>> Trying to match device
>>>> Device matches
>>>> failed to claim USB device: could not claim interface 0: Device  
>>>> or resource busy
>>>> detached kernel driver from USB device...
>>>> Successfully reconnected
>>>> send_cmd(msg_len=3, type='W')
>>>> send_cmd: sending  3a 57 00 a8 0d 00 00 00 '.W......'
>>>> send_cmd: received 57 00 0d 00 00 00 00 00 'W.......' (OK)
>>>> send_cmd(msg_len=2, type='
>>>> send_cmd: sending  3a 00 ff 0d 00 00 00 00 '........'
>>>> send_cmd: received 00 10 01 58 58 58 58 0d '...XXXX.' (OK)
>>>> Using OMNIVS protocol (1001)
>>>> send_cmd(msg_len=2, type='S')
>>>> send_cmd: sending  3a 53 ac 0d 00 00 00 00 '.S......'
>>>> send_cmd: received 53 31 30 00 58 58 58 0d 'S10.XXX.' (OK)
>>>> send_cmd(msg_len=2, type='P')
>>>> send_cmd: sending  3a 50 af 0d 00 00 00 00 '.P......'
>>>> send_cmd: received 50 30 30 35 32 35 58 0d 'P00525X.' (OK)
>>>> send_cmd(msg_len=2, type='F')
>>>> send_cmd: sending  3a 46 b9 0d 00 00 00 00 '.F......'
>>>> send_cmd: received 46 31 31 34 30 20 41 0d 'F1140.A.' (OK)
>>>> send_cmd(msg_len=2, type='V')
>>>> send_cmd: sending  3a 56 a9 0d 00 00 00 00 '.V......'
>>>> send_cmd: received 56 32 30 32 30 58 58 0d 'V2020XX.' (OK)
>>>> send_cmd(msg_len=2, type='V')
>>>> send_cmd: sending  3a 56 a9 0d 00 00 00 00 '.V......'
>>>> send_cmd: received 56 32 30 32 30 58 58 0d 'V2020XX.' (OK)
>>>> Attached to Tripp Lite INTERNETX525
>>>> dstate_init: sock /var/run/nut/tripplite_usb-tripplite open on fd 6
>>>> send_to_all: SETINFO driver.version "2.4.1"
>>>> send_to_all: SETINFO driver.version.internal "0.20"
>>>> send_to_all: SETINFO driver.name "tripplite_usb"
>>>> send_to_all: SETINFO driver.parameter.pollinterval "2"
>>>> send_cmd(msg_len=2, type='S')
>>>> send_cmd: sending  3a 53 ac 0d 00 00 00 00 '.S......'
>>>> send_cmd: received 53 31 30 00 58 58 58 0d 'S10.XXX.' (OK)
>>>> send_cmd(msg_len=2, type='B')
>>>> send_cmd: sending  3a 42 bd 0d 00 00 00 00 '.B......'
>>>> send_cmd: received 53 31 30 00 58 58 58 0d 'S10.XXX.' (bad)
>>>> send_cmd: send_try = 10, recv_try = 10
>>>> Error reading B value: Device detached? (error 0: could not claim  
>>>> interface 0: Device or resource busy)
>>>> Reconnect attempt #1
>>>> ==================================================
>>>> = device has been disconnected, try to reconnect =
>>>> ==================================================
>>>> Really would appreciate some help on this...
>>>> Thanks
>>>> Farrukh
>>> Hi,
>>> What motherboard/chipset are you using?
>>> Justin.