[Nut-upsuser] troubleshooting UPS ups at localhost is unavailable

[raf]

Arnaud Quette wrote:

> 2009/11/30 raf <raf at raf.org>:
> > Arnaud Quette wrote:
> >
> >> 2009/11/30 raf <nut at raf.org>:
> >> > hi,
> >>
> >> Hi Raf,
> >>
> >> > i've just set up two new computers each with a Powerware 3105 ups.
> >> > they have identical nut configurations and identical upss which
> >> > are both plugged in via usb but only one is being detected by nut.
> >> > the other keeps saying:
> >> >
> >> >  Broadcast Message from nut at server-1
> >> >          (somewhere) at 14:52 ...
> >> >  UPS ups at localhost is unavailable
> >> > (...)
> >>
> >> everything seems fine there.
> >> I've recently made several changes and improvements on this driver
> >> (the USB one) and would be interested in a driver debug output, ie:
> >> $ /lib/nut/bcmxcp_usb -DDD -a ups
> >>
> >> according to these info, I'll be able to give you a solution.
> >>
> >> cheers,
> >> Arnaud
> >> --
> >> Linux / Unix Expert R&D - Eaton - http://www.eaton.com/mgeops
> >> Network UPS Tools (NUT) Project Leader - http://www.networkupstools.org/
> >> Debian Developer - http://www.debian.org
> >> Free Software Developer - http://arnaud.quette.free.fr/
> >
> > hi arnaud,
> >
> > i've attached the output from both hosts. strangely, the output
> > for the one that works is almost identical to the one that
> > doesn't.
> 
> have you started NUT on both machine the same way (ie using
> /etc/init.d/nut or invoke-rc.d)?

i started it using /etc/init.d/nut start

> the driver starts fine on both machine, but it seems upsd is missing
> on the 2nd box...
> can you check it (using "ps")?
> and if you confirm it is not there, can you try launching upsd
> manually and report back.

many thanks. that was the problem. i tried restarting it and
in saw in /var/log/syslog:

  bcmxcp_usb[28359]: Signal 15: exiting
  bcmxcp_usb[28359]: CLOSING
  upsmon[28363]: Signal 15: exiting
  upsmon[28362]: upsmon parent: read
  bcmxcp_usb[1222]: Startup successful
  upsd[1223]: listening on 0.0.0.0 port 3493
  upsd[1223]: Can't open /etc/nut/ups.conf: Can't open /etc/nut/ups.conf: Permission denied
  upsmon[1225]: Startup successful
  upsmon[1227]: UPS [ups at localhost]: connect failed: Connection failure: Connection refused

so the cause was that the files in /etc/nut weren't
group readable to nut.

many thanks for your time. it's working beautifully now.

> cheers,
> Arnaud

cheers,
raf

> -- 
> Linux / Unix Expert R&D - Eaton - http://www.eaton.com/mgeops
> Network UPS Tools (NUT) Project Leader - http://www.networkupstools.org/
> Debian Developer - http://www.debian.org
> Free Software Developer - http://arnaud.quette.free.fr/
> 
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