[Nut-upsuser] Tripplite Smart1200LCD and Debian

Charles Lepple clepple at gmail.com
Mon Aug 15 11:19:19 UTC 2011

On Aug 14, 2011, at 9:45 PM, John McMillan wrote:

> Hey all,
> I am trying to use NUT for a Tripplite Smart1200 LCD on a fresh copy  
> of Debian I installed NUT version 2.4.3 and I have pored  
> through pages and pages of other posts, but for the life of me I can  
> not get it to recognize the Tripplite. I know its an 09ae:2009  
> device and I've tried to add a rule in /lib/udev/rules.d/52-nut- 
> usbups.rules as according to some posts, but to no avail.

Ensuring that there is an entry in the udev file is necessary, but not  
sufficient, to make this work. The udev file for NUT modifies  
permissions on the USB device, but the driver still needs to know that  
it can work with it.

> Whenever I try to run upsdrvctl start, it always returns:
> Network UPS Tools - UPS driver controller 2.4.3
> Network UPS Tools - Generic HID driver 0.34 (2.4.3)
> USB communication driver 0.31
> This TrippLite device (09ae:2009) is not (or perhaps not yet)  
> supported
> by usbhid-ups. Please make sure you have an up-to-date version of  
> NUT. If
> this does not fix the problem, try running the driver with the
> '-x productid=2009' option. Please report your results to the NUT  
> user's
> mailing list <nut-upsuser at lists.alioth.debian.org>.

The usbhid-ups driver in NUT 2.4.3 didn't have an explicit entry for  
09ae:2009, but along with the udev modification, you can add  
"productid=2009" to the ups.conf file. In the following thread, which  
you may have run across, Rory had added productid=2009 to the  
configuration file, but didn't have the udev entry:


One thing that we discovered is that the battery voltage reading is  
off by a factor of 10. There is no configuration override for this,  
but it is fixed in NUT version 2.6.0 and later.

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