[Nut-upsuser] UPS Liebert GXT-3

[Kris Jordan]

Marcelo Roccasalva wrote, On 3/1/2013 12:10 PM:
> On Thu, Feb 28, 2013 at 6:17 PM, Marcelo Roccasalva <roccas at gmail.com> wrote:
>> On Tue, Feb 26, 2013 at 10:56 PM, Charles Lepple <clepple at gmail.com> wrote:
>>> On Feb 21, 2013, at 6:21 PM, Marcelo Roccasalva wrote:
>>>
>>>> I'll try the windows monitoring program tomorrow...
>>> Any luck?
>> Haven't tried... An Emerson support person sent me an updated version
>> of their software, which offers me an USB port to connect but it fails
>> to communicate with the UPS... Tomorrow will be windows tested...
> windows xp software tells me I need an UPS connected for the software
> to work... The usb port has to be damaged... Thanks for your support.

Does Windows even notice the USB connection being made? Try resetting 
the UPS by unplugging, disconnecting batteries, and pressing/holding all 
the buttons to make sure the UPS is completely discharged. Does that help?