[Nut-upsuser] snmp-ups sends status "OL OB" on HP R3000 UPS with AF465A management card [UPDATE]

Tue Mar 11 10:56:10 UTC 2014

Further information on this issue, attn. Arnaud Quette:

Here is the result of a test I made a few days ago. I've pulled the
input plug on the UPS and watched the 3 critical OIDs through a MIB browser:

- 1.3.6.1.4.1.232.165.3.4.5.0 goes from 3 (OL) to 5 (OB)
  (as expected => good)

- 1.3.6.1.4.1.232.165.3.7.3.0 stays at 1 (OB)
  (=> seems meaningless)

- 1.3.6.1.4.1.232.165.3.7.4.0 doesn't exist
  (either before or after pulling the plug)
  (supposed to carry 'LB' info => not good)

Thanks in advance for any feedback you might have on this issue.

If you need more or different debugging information, please let me know.

TIA

Cheers. Bye.

Ph. A.

On 27/02/14 15:25, Philippe Andersson wrote:
> Additional question: I noticed on the HP Website that the latest version
> of "CPQPOWER.MIB" (1.76, dated Sept. 19, 2013) was more recent than the
> related file (./drivers/compaq-mib.c) in the NUT driver.
> 
> Is the MIB structure as implemented on the management card perhaps no
> longer in line with the NUT driver ?
> 
> The latest MIB file can be downloaded from the following URL:
> 
> <https://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_bd9b6997fbc7fc515f4cf4626f5c8d01=wsrp-navigationalState%3Didx%3D|swItem%3DMTX_d32e012fd5f14f1fb3e3859897|itemLocale%3D|mode%3D|action%3DdriverDocument&javax.portlet.tpst=bd9b6997fbc7fc515f4cf4626f5c8d01&ac.admitted=1393496865122.876444892.492883150>
> 
> TIA
> 
> Cheers. Bye.
> 
> Ph. A.
> 
> 
> On 27/02/14 11:06, Philippe Andersson wrote:
>> Hello list,
>>
>> I've installed NUT on an HP blade server, and I try to get it
>> communicating via SNMP with 2 HP R3000 UPSes, each fitted with a AF465A
>> management card. To do this, I used the snmp-ups driver, and configured
>> it for the "cpqpower" MIB. Communication with the UPSes is established.
>>
>> My problem is that both UPSes constantly return the "OL OB" status
>> which, in addition to being nonsensical, drives upsmon crazy (it flips
>> between the two states every second).
>>
>> Here is the upsc output (from one of the UPSes -- they're both similar):
>>
>> -----------------------------<cut>--------------------------------
>> mcbackup:/etc/ups # upsc R3000-B at localhost
>> ambient.temperature: 28.0
>> ambient.temperature.high: 40.00
>> ambient.temperature.low: 0.00
>> battery.charge: 99.00
>> battery.current: 0.00
>> battery.runtime: 7440.00
>> battery.voltage: 13.10
>> device.mfr: HP
>> device.model: HP RT3000 G2 UPS
>> device.serial: 3C83435450
>> device.type: ups
>> driver.name: snmp-ups
>> driver.parameter.mibs: auto
>> driver.parameter.pollfreq: 15
>> driver.parameter.pollinterval: 2
>> driver.parameter.port: mcups1.cal.org
>> driver.parameter.snmp_version: v1
>> driver.version: 2.6.5
>> driver.version.data: cpqpower MIB 1.5
>> driver.version.internal: 0.68
>> input.current: 0.40
>> input.frequency: 50.00
>> input.phases: 1.00
>> input.quality: 2.00
>> input.voltage: 209.00
>> input.voltage.nominal: 230
>> outlet.1.id: 1.00
>> outlet.1.status: on
>> outlet.1.switchable: yes
>> outlet.2.id: 2.00
>> outlet.2.status: on
>> outlet.2.switchable: yes
>> outlet.count: 2.00
>> outlet.desc: All outlets
>> outlet.id: 0
>> output.current: 0.20
>> output.frequency: 50.00
>> output.frequency.nominal: 500
>> output.phases: 1.00
>> output.voltage: 223.00
>> output.voltage.nominal: 230
>> ups.delay.shutdown: 20
>> ups.delay.start: 30
>> ups.firmware: 01.06.0026;01.02.0004
>> ups.load: 19.00
>> ups.mfr: HP
>> ups.model: HP RT3000 G2 UPS
>> ups.realpower: 3000.00
>> ups.serial: 3C83435450
>> ups.status: OL OB             <================ !!!
>> ups.test.result: Unknown
>> ups.timer.shutdown: 0.00
>> ups.timer.start: 0.00
>> ups.type: normal
>> -----------------------------<cut>--------------------------------
>>
>> If I use a MIB browser to inspect the .1.3.6.1.4.1.232.165.3.4.5.0 OID
>> (defined in ./drivers/compaq-mib.c as "CPQPOWER_OID_POWER_STATUS"), the
>> value returned by both UPSes is 3, meaning "OL" as defined in
>> "cpqpower_pwr_info[]" (which is indeed the expected state for the UPS at
>> present.
>>
>> But if I inspect OID .1.3.6.1.4.1.232.165.3.7.3.0
>> ("CPQPOWER_OID_ALARM_OB") as suggested by Arnaud, this one returns "1"
>> on both UPSes (i.e. "OB", as defined in "cpqpower_alarm_ob[]") -- an
>> information which is clearly inaccurate. Both UPSes are currently on
>> grid power, as reported by their Web management interface.
>>
>> Both UPS management cards (HP P/N AF465A) are on the latest firmware
>> version (v. 1.01.013).
>>
>> My system:
>> OpenSUSE 13.1 64bit on HP BL460c in a C7000 enclosure
>> nut-2.6.5-6.1.5.x86_64
>> nut-drivers-net-2.6.5-6.1.5.x86_64
>> net-snmp-5.7.2-9.1.2.x86_64
>> (NUT installed from official OpenSUSE repository)
>>
>> UPSes:
>> UPS Name :			HP RT3000 G2 UPS
>> UPS Part Number :		AF468A
>> UPS Firmware Revision :		01.02.0004
>> Communication Board Firmware Revision :	01.06.0026
>> Card Firmware revision :	1.01.013
>> Card Part Number :		AF465A
>> Card Technical Level :		05
>> Card Hardware Revision :	BB
>>
>> Attached is the captured trace of running the driver in debug mode.
>>
>> To me, this look more and more like a bug in the Management card
>> firmware. Has any one of you already experienced this? Is there a
>> workaround?
>>
>> TIA
>>
>> Cheers. Bye.
>>
>> Ph. A.
>>
> 

-- 

*Philippe Andersson*
Unix System Administrator
IBA Particle Therapy |
Tel: +32-10-475.983
Fax: +32-10-487.707
eMail: pan at iba-group.com
<http://www.iba-worldwide.com>

-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 263 bytes
Desc: OpenPGP digital signature
URL: <http://lists.alioth.debian.org/pipermail/nut-upsuser/attachments/20140311/af00802e/attachment.sig>