[Nut-upsuser] snmp-ups sends status "OL OB" on HP R3000 UPS with AF465A management card [UPDATE]

[Ivan Kuznetsov]

Hi!

Have a similar issue with one of our customers having HP R12000/3 UPS 
with AF430A card. Upsmon shows the UPS as Online, on Battery and Battery 
discharging at the same time:

[root at smrsrvslv06 lib64]# upsc hpups at localhost
ambient.temperature: 19.0
ambient.temperature.high: 0.00
ambient.temperature.low: 0.00
battery.charge: 94.00
battery.current: 0.00
battery.runtime: 4620.00
battery.voltage: 27.70
device.mfr: Hewlett-Packard
device.model: HP R12000/3UPS
device.serial: P38900C9VY8077
device.type: ups
driver.name: snmp-ups
driver.parameter.pollfreq: 15
driver.parameter.pollinterval: 2
driver.parameter.port: 10.2.1.226
driver.parameter.snmp_version: v1
driver.version: 2.7.1
driver.version.data: cpqpower MIB 1.5
driver.version.internal: 0.70
input.frequency: 50.00
input.L1-N.voltage: 224.00
input.L1.current: 0.70
input.L1.realpower: 0.00
input.L2-N.voltage: 223.00
input.L2.current: 1.00
input.L2.realpower: 0.00
input.L3-N.voltage: 223.00
input.L3.current: 0.60
input.L3.realpower: 0.00
input.phases: 3.00
input.quality: 0.00
outlet.count: 0.00
outlet.desc: All outlets
outlet.id: 0
output.frequency: 50.00
output.L1-N.voltage: 224.00
output.L1.current: 0.60
output.L2-N.voltage: 223.00
output.L2.current: 0.90
output.L3-N.voltage: 225.00
output.L3.current: 0.50
output.phases: 3.00
ups.delay.shutdown: 20
ups.delay.start: 30
ups.firmware:  2.02
ups.L1.realpower: 86.00
ups.L2.realpower: 140.80
ups.L3.realpower: 81.60
ups.load: 25.00
ups.mfr: Hewlett-Packard
ups.model: HP R12000/3UPS
ups.serial: P38900C9VY8077
ups.status: OL DISCHRG OB
ups.test.result: Unknown
ups.timer.shutdown: 0.00
ups.timer.start: 0.00
ups.type: normal
[root at smrsrvslv06 lib64]#
Broadcast message from nut (Mon Mar 31 15:25:57 2014):

UPS hpups at localhost on battery

Actually the UPS is online, battery is charging

SNMP values of some "critical" variables used by NUT snmp-ups driver to 
make an UPS status decision:

enterprises.232.165.3.2.5.0 = INTEGER: 2
Battery status (1-charging, 2-discharging, 3-floating, 4-resting, 5-unknown)
WRONG value, most probably UPS or SNMP card firmware is out of sync with 
HP Power MIB.

enterprises.232.165.3.4.5.0 = INTEGER: 3
Output power source (1-other, 2-none, 3-normal, 4-bypass, 5-battery, 
6-booster, 7-reducer, 8-parallel capacity, 9-parallel redundant, 10-high 
efficiency mode)
Ok, right value

enterprises.232.165.3.7.3.0 = INTEGER: 1
MIB shows this as r/w var to initate/test status of Trap test: "Setting 
startTestTrap to 1 will initiate a TrapTest is sent out from HPMM.  All 
other set values are invalid."
WRONG variable, it is not an "On Battery" flag as is in 
nut-2.7.1/drivers/compaq-mib.c

The variable enterprises.232.165.3.7.4.0 does not exists neither in 
snmpwalk output nor in the MIB
In nut-2.7.1/drivers/compaq-mib.c it is "Low Battery" flag. It seems 
that the MIB does not have a good source to make "Low battery" decision.

Any ideas?


11.03.2014 14:56, Philippe Andersson wrote:
> Further information on this issue, attn. Arnaud Quette:
>
> Here is the result of a test I made a few days ago. I've pulled the
> input plug on the UPS and watched the 3 critical OIDs through a MIB browser:
>
> - 1.3.6.1.4.1.232.165.3.4.5.0 goes from 3 (OL) to 5 (OB)
>    (as expected => good)
>
> - 1.3.6.1.4.1.232.165.3.7.3.0 stays at 1 (OB)
>    (=> seems meaningless)
>
> - 1.3.6.1.4.1.232.165.3.7.4.0 doesn't exist
>    (either before or after pulling the plug)
>    (supposed to carry 'LB' info => not good)

--
Ivan Kuznetsov
System Administrator
SOLVO ltd
phone +7 812 6060555
fax   +7 812 6060771
http://www.solvo.ru