[Nut-upsuser] Eaton 5PX after battery replacement still says "replace battery" in NUT [HCL]

[Charles Lepple]

On Jan 16, 2018, at 6:07 PM, James Whitwell <jams at momento.com.au> wrote:
> 
> This might be a simple thing to fix, but I can’t figure it out.  We replaced the battery for the first time in our Eaton 5PX a couple of weeks ago, but we haven’t been able to clear the “ups.alarm: replace battery!” status.
> 
> Details of our installation are:
> OS: Debian 6
> NUT version: 2.7.4
> Installation method: from source tarball
> UPS device: Eaton 5PX2000IRT, 240V, 1800W, 2000VA, bought in October 2013
> 
We don't have a complete dump for the 5PX, but I would assume that it has at least one or two battery test commands, and I would recommend trying the quick one first. (If you can also send the output of "upscmd -l" and "upsrw", we can add it to our database.)

http://networkupstools.org/docs/man/upscmd.html

> 
> And here’s the output from /usr/local/nut/bin/usbhid-ups -DD -a <ups-name>
> 
> I had to ^C it after a bit as it was just retrying.  Looks like a communications problem with the UPS over the USB cable?  We’ve unplugged it and replugged it half a dozen times before this.

The debug output looks normal - it loops like that during normal operation, but you won't see it without the "-D" flags.