[Nut-upsuser] NOTIFYCMD not running

Tue Feb 11 10:11:45 GMT 2020

Hi, I'm setting up NUT on a raspberry pi 4, following the guide here:
https://melgrubb.com/2016/12/11/rphs-v2-ups/
OS version: Raspian Buster
NUT version: 2.7.4.8
Installed via: apt package install
Device: Legrand Keor Multiplug connected via USB

The problem I am experiencing is that *NOTIFYCMD* never runs.  I can
connect to the device via *upsc*, and I receive WALL messages when I
connect and disconnect the power.  I have the following in *upsmon.conf*:

*MONITOR ROUTERUPS at localhost 1 upsmon <mypassword> master*
*NOTIFYCMD /home/pi/Documents/scripts/ups-log.py*

*NOTIFYFLAG ONLINE       SYSLOG+WALL+EXECNOTIFYFLAG ONBATT
SYSLOG+WALL+EXECNOTIFYFLAG LOWBATT      SYSLOG+WALL+EXECNOTIFYFLAG FSD
 SYSLOG+WALL+EXECNOTIFYFLAG SHUTDOWN     SYSLOG+WALL+EXECNOTIFYFLAG
REPLBATT     SYSLOG+WALL+EXECNOTIFYFLAG NOPARENT     SYSLOG+WALL*

I am able to run that command,
*/home/pi/Documents/scripts/ups-log.py "some text"*
without any issues, and it doesn't require root privileges.  The owner is
nut and the permissions are 755:
-rwxr-xr-x 1 nut nut 2927 Feb  9 22:26 ups-log.py

Contents of my /etc/nut/ folder:

*-rw-r----- 1 nut nut  1544 Feb  3 07:40 nut.conf-rw-r----- 1 nut nut  5588
Feb  3 07:38 ups.conf-rw-r----- 1 nut nut  4578 Jun  1  2018
upsd.conf-rw-r----- 1 nut nut  2283 Feb  3 13:27 upsd.users-rw-r----- 1 nut
nut 15434 Feb 10 23:22 upsmon.conf-rw-r----- 1 nut nut 15308 Feb  3 15:45
upsmon.conf.save-rw-r----- 1 nut nut  3887 Jun  1  2018 upssched.conf*

Contents of my syslog via tail:

*Feb 11 11:59:52 raspberrypi kernel: [ 6355.200755] usb 1-1.4: New USB
device strings: Mfr=1, Product=2, SerialNumber=0Feb 11 11:59:52 raspberrypi
kernel: [ 6355.200768] usb 1-1.4: Product: USB to SerialFeb 11 11:59:52
raspberrypi kernel: [ 6355.200780] usb 1-1.4: Manufacturer: INNO TECHFeb 11
11:59:52 raspberrypi kernel: [ 6355.214192] hid-generic
0003:0665:5161.0002: hiddev96,hidraw0: USB HID v1.00 Device [INNO TECH USB
to Serial] on usb-0000:01:00.0-1.4/input0Feb 11 11:59:52 raspberrypi
mtp-probe: checking bus 1, device 5:
"/sys/devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.4"Feb
11 11:59:52 raspberrypi mtp-probe: bus: 1, device: 5 was not an MTP
deviceFeb 11 11:59:52 raspberrypi mtp-probe: checking bus 1, device 5:
"/sys/devices/platform/scb/fd500000.pcie/pci0000:00/0000:00:00.0/0000:01:00.0/usb1/1-1/1-1.4"Feb
11 11:59:52 raspberrypi mtp-probe: bus: 1, device: 5 was not an MTP
deviceFeb 11 11:59:57 raspberrypi upsmon[14209]: UPS ROUTERUPS at localhost on
batteryFeb 11 12:00:22 raspberrypi upsmon[14209]: UPS ROUTERUPS at localhost
on line power*

That's as much information as I can think of, it seems like it has to be a
permissions thing but it's not spitting out any kind of error that would
help troubleshoot.

Thank you for the time!
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