[Nut-upsuser] Tripp-lite AVR700U '-x productid=3024' option

RT ratulloch at gmail.com
Thu Jun 11 16:54:28 BST 2020


I have a Tripp-lite AVR700U the website says it's supported but I keep
getting the following error message type '-x productid=3024' option ....
I'm not sure where to type '-x productid=3024' option at.

user1 at user1-laptop:~$ sudo upsdrvctl start
Network UPS Tools - UPS driver controller 2.7.4
Network UPS Tools - Generic HID driver 0.41 (2.7.4)
USB communication driver 0.33
This TrippLite device (09ae:3024) is not (or perhaps not yet) supported
by usbhid-ups. Please make sure you have an up-to-date version of NUT. If
this does not fix the problem, try running the driver with the
'-x productid=3024' option. Please report your results to the NUT user's
mailing list <nut-upsuser at lists.alioth.debian.org>.

No matching HID UPS found
Driver failed to start (exit status=1)
Network UPS Tools - Generic HID driver 0.41 (2.7.4)
USB communication driver 0.33
This TrippLite device (09ae:3024) is not (or perhaps not yet) supported
by usbhid-ups. Please make sure you have an up-to-date version of NUT. If
this does not fix the problem, try running the driver with the
'-x productid=3024' option. Please report your results to the NUT user's
mailing list <nut-upsuser at lists.alioth.debian.org>.

No matching HID UPS found
Driver failed to start (exit status=1)
Network UPS Tools - Generic HID driver 0.41 (2.7.4)
USB communication driver 0.33
This TrippLite device (09ae:3024) is not (or perhaps not yet) supported
by usbhid-ups. Please make sure you have an up-to-date version of NUT. If
this does not fix the problem, try running the driver with the
'-x productid=3024' option. Please report your results to the NUT user's
mailing list <nut-upsuser at lists.alioth.debian.org>.

No matching HID UPS found
Driver failed to start (exit status=1)

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