[Nut-upsuser] [EXTERNAL] Re: Help with Tripp Lite Internet600U

[David Zomaya]

I'm still working remotely, but I should be able to get something set up soon.

I'll reply all here once I have something to report.


Thank you,

David Zomaya

Tripp Lite<http://www.tripplite.com/>



________________________________
From: Tom Cooper <tom at cooperfamily.xyz>
Sent: Wednesday, May 20, 2020 7:48:32 AM
To: David Zomaya
Cc: nut-upsuser
Subject: Re: [EXTERNAL] Re: [Nut-upsuser] Help with Tripp Lite Internet600U

I'm running Raspbian Buster, but given that the error seems to be "higher order" than a hardware issue - one of parsing the protocol?  I suspect that Ubuntu would be a decent "lookalike" to model the issue.


---- On Tue, 19 May 2020 22:31:56 -0400 David Zomaya <David_Zomaya at tripplite.com> wrote ----


If I installed and tested against Ubuntu, how useful would that be in general and in this specific case?

I think we've seen a few reports of issues with the newer 3024 protocols and I'd like to help get them sorted out.




Thank you,

David Zomaya

Tripp Lite



________________________________
From: Nut-upsuser <nut-upsuser-bounces+david_zomaya=tripplite.com at alioth-lists.debian.net<mailto:tripplite.com at alioth-lists.debian.net>> on behalf of Charles Lepple <clepple at gmail.com<mailto:clepple at gmail.com>>
Sent: Tuesday, May 19, 2020 9:24 PM
To: Tom Cooper
Cc: nut-upsuser
Subject: [EXTERNAL] Re: [Nut-upsuser] Help with Tripp Lite Internet600U

This is an EXTERNAL email.  Please take a moment and think before clicking any links or opening any attachments from this email.  If suspicious, please forward to ishelpdesk at tripplite.com<mailto:ishelpdesk at tripplite.com> for review.

______________________________________________________________________
On May 19, 2020, at 9:21 PM, Tom Cooper <tom at cooperfamily.xyz<mailto:tom at cooperfamily.xyz>> wrote:
>
> Bus 001 Device 004: ID 09ae:3024 Tripp Lite
>
We have only had reports of success with protocol 2010 of INTERNET600U (which would be 09ae:2010 in lsusb).

More details: https://urldefense.proofpoint.com/v2/url?u=https-3A__alioth-2Dlists.debian.net_pipermail_nut-2Dupsuser_2020-2DApril_011803.html&d=DwIGaQ&c=f9s1WCuF-N6cmD_YaZ7gBg&r=lhr3k4au5dVQgHY_iS-v_t9g8PHVkn8Px_wyaupZGfQ&m=PY3fmIYRp20XyPJAWtuIoMta82maER1CGSdOB3x6HEM&s=9Ri1IbEOy_cyZZctw4a1IFxUMKAIwhu2xTRnjanyorI&e=

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