[Nut-upsuser] My new Tripplite UPS isn't supported

Tim Gallagher tim.thesandman at gmail.com
Sun Jan 3 17:08:24 GMT 2021


I purchased a Tripplite SMART500RT1U which NUT HCL shows as supported.  I
am running TrueNAS Core 12.0-U1 which has NUT functionality.  The UPS
identifies immediately when plugged in with USB, driver set to usbhid-ups,
port doesn't matter but set to AUTO.  It looks like this productid
(09ae:3026) needs added to the driver. Until that happens can I add the -x
ProductID somewhere to make it run correctly?

*Problem*: UPS not yet supported
% sudo upsdrvctl start
Network UPS Tools - UPS driver controller 2.7.4
Network UPS Tools - Generic HID driver 0.41 (2.7.4)
USB communication driver 0.33
Duplicate driver instance detected! Terminating other driver!
This TrippLite device (09ae:3026) is not (or perhaps not yet) supported
by usbhid-ups. Please make sure you have an up-to-date version of NUT. If
this does not fix the problem, try running the driver with the
'-x productid=3026' option. Please report your results to the NUT user's
mailing list <nut-upsuser at lists.alioth.debian.org>.

No matching HID UPS found
Driver failed to start (exit status=1)

*Driver ran with productid as suggested*
% sudo /usr/local/libexec/nut/usbhid-ups -a SMART500RT1U -x productid=3026
Network UPS Tools - Generic HID driver 0.41 (2.7.4)
USB communication driver 0.33
Using subdriver: TrippLite HID 0.82

*succes? *
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