[Nut-upsuser] [EXTERNAL] My new Tripplite UPS isn't supported

Tim Gallagher tim.thesandman at gmail.com
Sun Jan 3 19:37:58 GMT 2021

Brilliant, thank you David! In Truenas Core I was able to add productid =
3026 to the Auxillary Parameters (ups.conf) field for my UPS.

On Sun, Jan 3, 2021, 1:15 PM David Zomaya <David_Zomaya at tripplite.com>

> Please excuse brevity, I'm on mobile.
> You should be able to add the productid to the ups.conf
> See
> https://alioth-lists.debian.net/pipermail/nut-upsdev/2020-June/007473.html
> Thank you,
> David Zomaya
> Tripp Lite
> ------------------------------
> *From:* Nut-upsuser <nut-upsuser-bounces+david_zomaya=
> tripplite.com at alioth-lists.debian.net> on behalf of Tim Gallagher via
> Nut-upsuser <nut-upsuser at alioth-lists.debian.net>
> *Sent:* Sunday, January 3, 2021 11:08:24 AM
> *To:* nut-upsuser at lists.alioth.debian.org
> *Subject:* [EXTERNAL] [Nut-upsuser] My new Tripplite UPS isn't supported
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> I purchased a Tripplite SMART500RT1U which NUT HCL shows as supported.  I
> am running TrueNAS Core 12.0-U1 which has NUT functionality.  The UPS
> identifies immediately when plugged in with USB, driver set to usbhid-ups,
> port doesn't matter but set to AUTO.  It looks like this productid
> (09ae:3026) needs added to the driver. Until that happens can I add the -x
> ProductID somewhere to make it run correctly?
> *Problem*: UPS not yet supported
> % sudo upsdrvctl start
> Network UPS Tools - UPS driver controller 2.7.4
> Network UPS Tools - Generic HID driver 0.41 (2.7.4)
> USB communication driver 0.33
> Duplicate driver instance detected! Terminating other driver!
> This TrippLite device (09ae:3026) is not (or perhaps not yet) supported
> by usbhid-ups. Please make sure you have an up-to-date version of NUT. If
> this does not fix the problem, try running the driver with the
> '-x productid=3026' option. Please report your results to the NUT user's
> mailing list <nut-upsuser at lists.alioth.debian.org>.
> No matching HID UPS found
> Driver failed to start (exit status=1)
> *Driver ran with productid as suggested*
> % sudo /usr/local/libexec/nut/usbhid-ups -a SMART500RT1U -x productid=3026
> Network UPS Tools - Generic HID driver 0.41 (2.7.4)
> USB communication driver 0.33
> Using subdriver: TrippLite HID 0.82
> *succes? *
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