[Nut-upsuser] [EXTERNAL] Couple questions about the output of upsc command

Nathan Dehnel ncdehnel at gmail.com
Mon Jun 14 22:59:57 BST 2021

I upgraded the firmware on the card, and now battery.runtime.low has
appeared, and battery.runtime, output.realpower, and ups.load are
refreshing. Thank you for your help.

On Mon, Jun 14, 2021 at 7:19 AM David Zomaya <David_Zomaya at tripplite.com>

> > 1. Firmware version 15.5.1
> Thanks. We've released several versions since 15.5.1, but we should be
> able to get it working.
> Latest firmware is here:
> https://www.tripplite.com/products/management-firmware-matrix
> Probably makes sense to upgrade after we sort through the issues here, but
> 15.5.1 should work.
> > 2. The card is rather hard to reach so I ran the reboot command from
> SSH. The command finished instantly and caused no loss of SSH connectivity,
> which surprised me, though maybe it actually rebooted anyways.
> There should have been a drop of SSH connectivity.
> Can you check:
> * The "uptime" command from the CLI
> * The event log for a "PowerAlert Started" event (one of these is written
> to the event log after each reboot)
> My guess is either:
> The uptime will not have reset and there will be no recent entry for
> "PowerAlert Started", or they'll both imply the reboot occurred after #3.
> > 3. battery.runtime, ups.load, output.realpower are still fixed and
> unchanged, and battery.runtime.low/battery.charge.low are still missing.
> I'd expect the same results on these tests until we get 2 straightened out.
> Thank you,
> David Zomaya
> Tripp Lite
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