[sane-devel] Epson 3490

[Oliver Schwartz]

Hi,

> That made scanimage recognize and use the scanner, but it is unable
> to scan the full page.  It only scans 75-80% of the width and
> height. Subsequent questions have gone unanswered and I've had
> limited time to look into the backend code myself so I think my
> solution is to return the scanner within the next few days and
> rather get one that is supported by SANE.

The guy who sent me the patch for the 3490 had the same problem when 
using low resolutions for previews. He reported that the problem 
disappeared after the lowest possible resolution was set to 200. The 
version I checked into CVS should already use 200 dpi as lowest 
possible values.

Can you please check a few things:
- What frontend are you using?
- Does "scanimage" as frontend scan the correct area? E.g. does 
"scanimage -x 10 -y 10" scan an area of 10x10 cm? Please try with 
different resolutions.
- What firmware file version are you using? The easiest way to find 
out is running 

strings firmware.bin | tail

on your firmware file.

Unfortunately I won't have much time to look into this in the next 
weeks.

/Oliver