[sane-devel] Epson CX-5400 supported, but won't work for me

[Clarence Risher]

I am trying to get an Epson Stylus CX-5400 to work with SANE.
sane-find-scanner sees it, and produces the officially documented
output with '-v -v', but when I run xsane or scanimage it is not
detected.  See below for the epson backend debug output (at levels 1,
32, and 128).  I ran all this as root, as as a user.  Any help would
be appreciated.

--------------------------------------------------

SANE_DEBUG_EPSON=1 scanimage
[sanei_debug] Setting debug level of epson to 1.
[epson] SANE Epson Backend v0.2.46 - 2006-06-11
[epson] SANE Epson Backend v0.2.46 - 2006-06-11
[epson] Found valid EPSON scanner: 0x4b8/0x808 (vendorID/productID)
[epson] type    D 0x44
[epson] level   1 0x31
[epson] no option equipment installed
[epson] resolution (dpi): 100
[epson] resolution (dpi): 300
[epson] resolution (dpi): 600
[epson] resolution (dpi): 1200
[epson] maximum scan area: x 10200 y 14040
[epson] product name 43 58 35 34 30 30 20 20
scanimage: no SANE devices found

--------------------------------------------------

SANE_DEBUG_EPSON=32 scanimage
[sanei_debug] Setting debug level of epson to 32.
[epson] sane_init: sane-backends 1.0.18
[epson] sane_init, ># epson.conf<
[epson] sane_init, >#<
[epson] sane_init, ># here are some examples for how to configure the
EPSON backend<
[epson] sane_init, >#<
[epson] sane_init, ># SCSI scanner:<
[epson] sane_init, >scsi EPSON<
[epson] sane_init, ># for the GT-6500:<
[epson] sane_init, >scsi "EPSON SC"<
[epson] sane_init, >#<
[epson] sane_init, ># Parallel port scanner:<
[epson] sane_init, >#pio 0x278<
[epson] sane_init, >#pio 0x378<
[epson] sane_init, >#pio 0x3BC<
[epson] sane_init, >#<
[epson] sane_init, ># USB scanner:<
[epson] sane_init, ># There are two different methods of configuring a
USB scanner: libusb and the kernel module<
[epson] sane_init, ># For any system with libusb support (which is
pretty much any recent Linux distribution) the<
[epson] sane_init, ># following line is sufficient. This however
assumes that the connected scanner (or to be more<
[epson] sane_init, ># accurate, it's device ID) is known to the backend.<
[epson] sane_init, >usb<
[epson] attach_one_usb()
[epson] SANE Epson Backend v0.2.46 - 2006-06-11
[epson] attach(, 3)
[epson] attach: opening
[epson] attach_one_usb(libusb:001:004)
[epson] SANE Epson Backend v0.2.46 - 2006-06-11
[epson] attach(libusb:001:004, 3)
[epson] attach: opening libusb:001:004
[epson] Found valid EPSON scanner: 0x4b8/0x808 (vendorID/productID)
[epson] reset()
[epson] send buf, size = 2
[epson] w_cmd_count = 1
[epson] r_cmd_count = 0
[epson] w_cmd_count = 1
[epson] r_cmd_count = 1
[epson] receive buf, expected = 1, got = 1
[epson] get_identity_information()
[epson] send buf, size = 2
[epson] w_cmd_count = 2
[epson] r_cmd_count = 1
[epson] w_cmd_count = 2
[epson] r_cmd_count = 2
[epson] receive buf, expected = 4, got = 4
[epson] code   02
[epson] status 00
[epson] count  19
[epson] w_cmd_count = 2
[epson] r_cmd_count = 3
[epson] receive buf, expected = 19, got = 19
[epson] type    D 0x44
[epson] level   1 0x31
[epson] no option equipment installed
[epson] resolution (dpi): 100
[epson] resolution (dpi): 300
[epson] resolution (dpi): 600
[epson] resolution (dpi): 1200
[epson] maximum scan area: x 10200 y 14040
[epson] send buf, size = 2
[epson] w_cmd_count = 3
[epson] r_cmd_count = 3
[epson] w_cmd_count = 3
[epson] r_cmd_count = 4
[epson] receive buf, expected = 4, got = 4
[epson] code   02
[epson] status 00
[epson] count  42
[epson] w_cmd_count = 3
[epson] r_cmd_count = 5
[epson] receive buf, expected = 42, got = 42
[epson] product name 43 58 35 34 30 30 20 20
[epson] fbf tlx 0.000000 tly 0.000000 brx 215.899994 bry 297.179993 [mm]
[epson] get_identity2_information()
[epson] send buf, size = 2
[epson] w_cmd_count = 4
[epson] r_cmd_count = 5
[epson] w_cmd_count = 4
[epson] r_cmd_count = 6
[epson] receive buf, expected = 4, got = 4
[epson] w_cmd_count = 4
[epson] r_cmd_count = 8
[epson] receive buf, expected = 88, got = 88
[epson] close_scanner(fd = 0)
[epson] w_cmd_count = 4
[epson] r_cmd_count = 8
[epson] w_cmd_count = 4
[epson] r_cmd_count = 8
[epson] sane_init, ># usb 0x04b8 0x0808<
[epson] sane_init, ># For libusb support for unknown scanners use the
following command<
[epson] sane_init, ># usb <product ID> <device ID><
[epson] sane_init, ># e.g.:<
[epson] sane_init, ># usb 0x4b8 0x110<
[epson] sane_init, ># And for the scanner module, use the following
configuration:<
[epson] sane_init, >#usb /dev/usbscanner0<
[epson] sane_init, >#usb /dev/usb/scanner0<
[epson] sane_get_devices()
scanimage: no SANE devices found

--------------------------------------------------

SANE_DEBUG_EPSON=128 scanimage
[sanei_debug] Setting debug level of epson to 128.
[epson] sane_init: sane-backends 1.0.18
[epson] sane_init, ># epson.conf<
[epson] sane_init, >#<
[epson] sane_init, ># here are some examples for how to configure the
EPSON backend<
[epson] sane_init, >#<
[epson] sane_init, ># SCSI scanner:<
[epson] sane_init, >scsi EPSON<
[epson] sane_init, ># for the GT-6500:<
[epson] sane_init, >scsi "EPSON SC"<
[epson] sane_init, >#<
[epson] sane_init, ># Parallel port scanner:<
[epson] sane_init, >#pio 0x278<
[epson] sane_init, >#pio 0x378<
[epson] sane_init, >#pio 0x3BC<
[epson] sane_init, >#<
[epson] sane_init, ># USB scanner:<
[epson] sane_init, ># There are two different methods of configuring a
USB scanner: libusb and the kernel module<
[epson] sane_init, ># For any system with libusb support (which is
pretty much any recent Linux distribution) the<
[epson] sane_init, ># following line is sufficient. This however
assumes that the connected scanner (or to be more<
[epson] sane_init, ># accurate, it's device ID) is known to the backend.<
[epson] sane_init, >usb<
[epson] attach_one_usb()
[epson] SANE Epson Backend v0.2.46 - 2006-06-11
[epson] attach(, 3)
[epson] attach: opening
[epson] attach_one_usb(libusb:001:004)
[epson] SANE Epson Backend v0.2.46 - 2006-06-11
[epson] attach(libusb:001:004, 3)
[epson] attach: opening libusb:001:004
[epson] Found valid EPSON scanner: 0x4b8/0x808 (vendorID/productID)
[epson] reset()
[epson] send buf, size = 2
[epson] buf[0] 1b .
[epson] buf[1] 40 @
[epson] w_cmd_count = 1
[epson] r_cmd_count = 0
[epson] w_cmd_count = 1
[epson] r_cmd_count = 1
[epson] receive buf, expected = 1, got = 1
[epson] buf[0] 06 .
[epson] get_identity_information()
[epson] send buf, size = 2
[epson] buf[0] 1b .
[epson] buf[1] 49 I
[epson] w_cmd_count = 2
[epson] r_cmd_count = 1
[epson] w_cmd_count = 2
[epson] r_cmd_count = 2
[epson] receive buf, expected = 4, got = 4
[epson] buf[0] 02 .
[epson] buf[1] 00 .
[epson] buf[2] 13 .
[epson] buf[3] 00 .
[epson] code   02
[epson] status 00
[epson] count  19
[epson] w_cmd_count = 2
[epson] r_cmd_count = 3
[epson] receive buf, expected = 19, got = 19
[epson] buf[0] 44 D
[epson] buf[1] 31 1
[epson] buf[2] 52 R
[epson] buf[3] 64 d
[epson] buf[4] 00 .
[epson] buf[5] 52 R
[epson] buf[6] 2c ,
[epson] buf[7] 01 .
[epson] buf[8] 52 R
[epson] buf[9] 58 X
[epson] buf[10] 02 .
[epson] buf[11] 52 R
[epson] buf[12] b0 .
[epson] buf[13] 04 .
[epson] buf[14] 41 A
[epson] buf[15] d8 .
[epson] buf[16] 27 '
[epson] buf[17] d8 .
[epson] buf[18] 36 6
[epson] type    D 0x44
[epson] level   1 0x31
[epson] no option equipment installed
[epson] resolution (dpi): 100
[epson] resolution (dpi): 300
[epson] resolution (dpi): 600
[epson] resolution (dpi): 1200
[epson] maximum scan area: x 10200 y 14040
[epson] send buf, size = 2
[epson] buf[0] 1b .
[epson] buf[1] 66 f
[epson] w_cmd_count = 3
[epson] r_cmd_count = 3
[epson] w_cmd_count = 3
[epson] r_cmd_count = 4
[epson] receive buf, expected = 4, got = 4
[epson] buf[0] 02 .
[epson] buf[1] 00 .
[epson] buf[2] 2a *
[epson] buf[3] 00 .
[epson] code   02
[epson] status 00
[epson] count  42
[epson] w_cmd_count = 3
[epson] r_cmd_count = 5
[epson] receive buf, expected = 42, got = 42
[epson] buf[0] 01 .
[epson] buf[1] 00 .
[epson] buf[2] 00 .
[epson] buf[3] 00 .
[epson] buf[4] 00 .
[epson] buf[5] 00 .
[epson] buf[6] 00 .
[epson] buf[7] 00 .
[epson] buf[8] 00 .
[epson] buf[9] 00 .
[epson] buf[10] 00 .
[epson] buf[11] c0 .
[epson] buf[12] d8 .
[epson] buf[13] 27 '
[epson] buf[14] d8 .
[epson] buf[15] 36 6
[epson] buf[16] 00 .
[epson] buf[17] 00 .
[epson] buf[18] 00 .
[epson] buf[19] 00 .
[epson] buf[20] 00 .
[epson] buf[21] 00 .
[epson] buf[22] 00 .
[epson] buf[23] 00 .
[epson] buf[24] 00 .
[epson] buf[25] 00 .
[epson] buf[26] 43 C
[epson] buf[27] 58 X
[epson] buf[28] 35 5
[epson] buf[29] 34 4
[epson] buf[30] 30 0
[epson] buf[31] 30 0
[epson] buf[32] 20
[epson] buf[33] 20
[epson] buf[34] 20
[epson] buf[35] 20
[epson] buf[36] 20
[epson] buf[37] 20
[epson] buf[38] 20
[epson] buf[39] 20
[epson] buf[40] 20
[epson] buf[41] 20
[epson] product name 43 58 35 34 30 30 20 20
[epson] fbf tlx 0.000000 tly 0.000000 brx 215.899994 bry 297.179993 [mm]
[epson] get_identity2_information()
[epson] send buf, size = 2
[epson] buf[0] 1b .
[epson] buf[1] 69 i
[epson] w_cmd_count = 4
[epson] r_cmd_count = 5
[epson] w_cmd_count = 4
[epson] r_cmd_count = 6
[epson] receive buf, expected = 4, got = 4
[epson] buf[0] 02 .
[epson] buf[1] 00 .
[epson] buf[2] 58 X
[epson] buf[3] 00 .
[epson] w_cmd_count = 4
[epson] r_cmd_count = 8
[epson] receive buf, expected = 88, got = 88
[epson] buf[0] b0 .
[epson] buf[1] 04 .
[epson] buf[2] d5 .
[epson] buf[3] 00 .
[epson] buf[4] 00 .
[epson] buf[5] 00 .
[epson] buf[6] 00 .
[epson] buf[7] 00 .
[epson] buf[8] 00 .
[epson] buf[9] 00 .
[epson] buf[10] 00 .
[epson] buf[11] 00 .
[epson] buf[12] 00 .
[epson] buf[13] 00 .
[epson] buf[14] 32 2
[epson] buf[15] 00 .
[epson] buf[16] 48 H
[epson] buf[17] 00 .
[epson] buf[18] 4b K
[epson] buf[19] 00 .
[epson] buf[20] 60 `
[epson] buf[21] 00 .
[epson] buf[22] 64 d
[epson] buf[23] 00 .
[epson] buf[24] 96 .
[epson] buf[25] 00 .
[epson] buf[26] c8 .
[epson] buf[27] 00 .
[epson] buf[28] f0 .
[epson] buf[29] 00 .
[epson] buf[30] 0a .
[epson] buf[31] 01 .
[epson] buf[32] 2c ,
[epson] buf[33] 01 .
[epson] buf[34] 5e ^
[epson] buf[35] 01 .
[epson] buf[36] 68 h
[epson] buf[37] 01 .
[epson] buf[38] 90 .
[epson] buf[39] 01 .
[epson] buf[40] 58 X
[epson] buf[41] 02 .
[epson] buf[42] d0 .
[epson] buf[43] 02 .
[epson] buf[44] 20
[epson] buf[45] 03 .
[epson] buf[46] b0 .
[epson] buf[47] 04 .
[epson] buf[48] 00 .
[epson] buf[49] 00 .
[epson] buf[50] 32 2
[epson] buf[51] 00 .
[epson] buf[52] 48 H
[epson] buf[53] 00 .
[epson] buf[54] 4b K
[epson] buf[55] 00 .
[epson] buf[56] 60 `
[epson] buf[57] 00 .
[epson] buf[58] 64 d
[epson] buf[59] 00 .
[epson] buf[60] 96 .
[epson] buf[61] 00 .
[epson] buf[62] c8 .
[epson] buf[63] 00 .
[epson] buf[64] f0 .
[epson] buf[65] 00 .
[epson] buf[66] 0a .
[epson] buf[67] 01 .
[epson] buf[68] 2c ,
[epson] buf[69] 01 .
[epson] buf[70] 5e ^
[epson] buf[71] 01 .
[epson] buf[72] 68 h
[epson] buf[73] 01 .
[epson] buf[74] 90 .
[epson] buf[75] 01 .
[epson] buf[76] 58 X
[epson] buf[77] 02 .
[epson] buf[78] d0 .
[epson] buf[79] 02 .
[epson] buf[80] 20
[epson] buf[81] 03 .
[epson] buf[82] b0 .
[epson] buf[83] 04 .
[epson] buf[84] 60 `
[epson] buf[85] 09 .
[epson] buf[86] 00 .
[epson] buf[87] 00 .
[epson] close_scanner(fd = 0)
[epson] w_cmd_count = 4
[epson] r_cmd_count = 8
[epson] w_cmd_count = 4
[epson] r_cmd_count = 8
[epson] sane_init, ># usb 0x04b8 0x0808<
[epson] sane_init, ># For libusb support for unknown scanners use the
following command<
[epson] sane_init, ># usb <product ID> <device ID><
[epson] sane_init, ># e.g.:<
[epson] sane_init, ># usb 0x4b8 0x110<
[epson] sane_init, ># And for the scanner module, use the following
configuration:<
[epson] sane_init, >#usb /dev/usbscanner0<
[epson] sane_init, >#usb /dev/usb/scanner0<
[epson] sane_get_devices()
scanimage: no SANE devices found