[sane-devel] hp scanjet 5590 USB-in-USB command verification failed

[Ilia Sotnikov]

On Thu, Feb 24, 2011 at 2:16 PM, Краснов Андрей <rednikov at ngs.ru> wrote:
> Hello
> I beg your pardon for my English, because I use an automatic translator.
>
> Available HP scanjet 5590
> FreeBSD 8.2-RELEASE amd64
> sane-backends-1.0.21_2 installed from fresh ports
> and follow the instructions
> http://www.freebsd.org/doc/ru/books/handbook/scanners.html
> I get the following result:
>
> sane-find-scanner -q
> found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1705 [hp
> scanjet scanner], chip=HP4500C/4570C/5500C/5550C/5590/7650) at
> libusb:/dev/usb:/dev/ugen7.2
>
> The first launch:
> scanimage -L
> device `hp5590:libusb:/dev/usb:/dev/ugen7.2' is a HP 5590 Workgroup scanner
>
> Subsequent launches:
> scanimage -L
> [hp5590] hp5590_verify_last_cmd: USB-in-USB: command verification failed:
> expected 0x0012, got 0x00e8
>
> And finally launched:
>
> SANE_DEBUG_HP5590=50 scanimage -L
> sanei_debug] Setting debug level of hp5590 to 50.
> [hp5590] SANE backed for HP ScanJet 4500C/4570C/5500C/5550C/5590/7650 1.0.5
> [hp5590] (c) Ilia Sotnikov <hostcc at gmail.com>
> [hp5590] attach_usb_device: Opening USB device
> [hp5590] attach_usb_device: USB device opened
> [hp5590] hp5590_init_scanner
> [hp5590] hp5590_cmd: USB-in-USB: command : 0012
> [hp5590] hp5590_control_msg: USB-in-USB: core data: no
> [hp5590] hp5590_control_msg: USB-in-USB: sending control msg
> [hp5590] hp5590_control_msg: USB-in-USB: checking acknowledge for control
> message
> [hp5590] hp5590_get_ack
> [hp5590] hp5590_get_ack: USB-in-USB: accepted
> [hp5590] hp5590_control_msg: USB-in-USB: checking if confirmation was
> acknowledged
> [hp5590] hp5590_get_ack
> [hp5590] hp5590_get_ack: USB-in-USB: accepted
> [hp5590] hp5590_verify_last_cmd: USB-in-USB: command verification requested
> [hp5590] hp5590_control_msg: USB-in-USB: core data: no
> [hp5590] hp5590_control_msg: USB-in-USB: sending control msg
> [hp5590] hp5590_control_msg: USB-in-USB: checking acknowledge for control
> message
> [hp5590] hp5590_get_ack
> [hp5590] hp5590_get_ack: USB-in-USB: accepted
> [hp5590] hp5590_control_msg: USB-in-USB: checking if confirmation was
> acknowledged
> [hp5590] hp5590_get_ack
> [hp5590] hp5590_get_ack: USB-in-USB: accepted
> [hp5590] hp5590_verify_last_cmd: USB-in-USB: command verification 12e8, last
> command: 00e8, core status: 0012
> [hp5590] hp5590_verify_last_cmd: USB-in-USB: command verification failed:
> expected 0x0012, got 0x00e8
> [hp5590] sane_hp5590_get_devices, local only: 0
> [hp5590] Found 0 devices
>
> No scanners were identified. If you were expecting something different,
> check that the scanner is plugged in, turned on and detected by the
> sane-find-scanner tool (if appropriate). Please read the documentation
> which came with this software (README, FAQ, manpages).
> [hp5590] sane_hp5590_exit
>
> Probably because of these problems the program finds no Scanlite scanning
> devices and, accordingly, I can not use the scanner. Please help me to run
> the HP scanjet 5590 fine
>

Andrew,
please add USB debug flags before running 'scanimage', eg:
SANE_DEBUG_HP5590=255 SANE_DEBUG_SANEI_USB=255 scanimage -L
and sent the resulting output.
Please, do that twice - first invocation will suceed (as per your
report), second - failed.

-- 
 Ilia Sotnikov