[sane-devel] macOS device not configured sane-backends HP ScanJet 4570c

Umberto Cerrato umbertocerrato at outlook.it
Wed Apr 3 20:20:05 BST 2019


Thank you Tony for your reply.

Unfortunately no email arrived. I took a look at the online archive of the mailing list and I saw your email/reply. I’m glad I made this search. Something went wrong because I didn’t receive anything. I hope I didn’t miss anything else in the past :)

I’ll wait a response. I din’t know you utilized a Linux machine.


> Il giorno 2 apr 2019, alle ore 16:43, Umberto Cerrato <umbertocerrato at outlook.it> ha scritto:
> Hi,
> I am not able to use scanimage with my hp scanner. The scanner is supported by sane and I have installed SANE backends on my Mac.
> When I run "sane-find-scanner -v” it says “device at… is not configured”.
> Also is it normal "sane-find-scanner -v” sees “Bluetooth USB Host Controller” like a scanner?
>> found USB scanner (vendor=0x05ac [Apple Inc.], product=0x821d [Bluetooth USB Host Controller]) at libusb:029:008
> How can I check if I installed the backends correctly? (MacPorts)
> More here:
> https://gitlab.com/sane-project/backends/issues/38
> I am surprised to see a user from this mailing list (Tony K.) has successfully installed sane backends and can utilize its scanner too.
> In case my sane installation is good, is it possible this is a specifically my scanner model problem?
> Best,
> Umberto

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