[sane-devel] Fwd: unable to read device-id

[Miguel Silva]

Hi Zdenek,

My scan is not HP.

My scan is an Epson Stylus CX5600.

Thanks,


Miguel Silva

Em qua., 10 de jun. de 2020 às 07:30, Zdenek Dohnal <zdohnal at redhat.com>
escreveu:

> Hi Miguel,
>
> what is your scanner/MFD model?
>
> If it is not HP, then your scanner shouldn't be affected by hplip.
>
> Please file a bug at bugzilla.redhat.com so we can investigate further.
>
> Thank you in advance,
>
> Zdenek
> On 5/27/20 7:56 PM, Miguel Silva wrote:
>
> Hi Olaf,
>
> Sorry about my delay,
>
> See my answers below.
>
> Thanks,
>
>
> Miguel Silva
>
> Em seg., 25 de mai. de 2020 às 09:07, Olaf Meeuwissen <
> paddy-hack at member.fsf.org> escreveu:
>
>> Hi Miguel,
>>
>> Miguel Silva writes:
>>
>> > Hi there,
>> >
>> > I need a help to try fix my scan.
>> >
>> > In the begin i was capable to scan but something wrong happened.
>> >
>> > Now i can use the scan only out of gnome. I exit the session (logout)
>> and
>> > enter in text mode (ALT + F2) and then i use:
>> >
>> >    scanimage -x 100 -y 100 --format=jpeg > image.jpg
>> >
>> > It's work!
>>
>> Did you run that as root or as a regular user?
>>
>
> [Miguel] - yes, i tried to run as root and the result was the same.
>
>
>> If you ran it as root, it's very likely a permissions issue and you
>> should ask what is needed to make things work for regular users on your
>> distribution's mailing lists/forums.
>>
>> # Sorry, but I can't keep up with what all the distributions are doing
>> # in this area these days.  Eh, if someone here knows, feel free to
>> # chime in :bow:
>>
>> > But in the gnome the scanner didn't work.
>>
>> Could you be a bit more specific?  What application did you use?  How
>> did it not work?  As in, what did you expect to happen and what actually
>> happened.
>>
>>
> [Miguel] - I tried with 'iscan' and  'scanimage'. The result is nothing
> and looking the LOG appear this:
>
> mai 20 11:54:10 megs-fedora iscan[6547]: io/hpmud/pp.c 627: unable to read
> device-id ret=-1
>
> [Miguel] - I expect to scan the paper that i put in the scan.
>
> > I attached some information about my system and the error message.
>>
>> Thanks.  I gather that you are using the third-party epkowa backend with
>> a non-free binary-only plugin to scan with this device.
>>
>> > My distro is Fedora 32 and i use Xorg because i couldn't compile my
>> video
>> > driver.
>> >
>> > Thank any help,
>>
>> Hope this helps,
>> --
>> Olaf Meeuwissen, LPIC-2            FSF Associate Member since 2004-01-27
>>  GnuPG key: F84A2DD9/B3C0 2F47 EA19 64F4 9F13  F43E B8A4 A88A F84A 2DD9
>>  Support Free Software                        https://my.fsf.org/donate
>>  Join the Free Software Foundation              https://my.fsf.org/join
>>
>
>
> --
> Miguel Silva
> megs.rs at gmail.com
>
> --
> Zdenek Dohnal
> Software Engineer
> Red Hat Czech - Brno TPB-C
>
>
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