[sane-devel] Fwd: unable to read device-id

[Zdenek Dohnal]

Hi Miguel,

what is your scanner/MFD model?

If it is not HP, then your scanner shouldn't be affected by hplip.

Please file a bug at bugzilla.redhat.com so we can investigate further.

Thank you in advance,

Zdenek

On 5/27/20 7:56 PM, Miguel Silva wrote:
> Hi Olaf,
>
> Sorry about my delay,
>
> See my answers below.
>
> Thanks,
>
>
> Miguel Silva
>
> Em seg., 25 de mai. de 2020 às 09:07, Olaf Meeuwissen
> <paddy-hack at member.fsf.org <mailto:paddy-hack at member.fsf.org>> escreveu:
>
>     Hi Miguel,
>
>     Miguel Silva writes:
>
>     > Hi there,
>     >
>     > I need a help to try fix my scan.
>     >
>     > In the begin i was capable to scan but something wrong happened.
>     >
>     > Now i can use the scan only out of gnome. I exit the session
>     (logout) and
>     > enter in text mode (ALT + F2) and then i use:
>     >
>     >    scanimage -x 100 -y 100 --format=jpeg > image.jpg
>     >
>     > It's work!
>
>     Did you run that as root or as a regular user?
>
>
> [Miguel] - yes, i tried to run as root and the result was the same.
>
>
>     If you ran it as root, it's very likely a permissions issue and you
>     should ask what is needed to make things work for regular users on
>     your
>     distribution's mailing lists/forums.
>
>     # Sorry, but I can't keep up with what all the distributions are doing
>     # in this area these days.  Eh, if someone here knows, feel free to
>     # chime in :bow:
>
>     > But in the gnome the scanner didn't work.
>
>     Could you be a bit more specific?  What application did you use?  How
>     did it not work?  As in, what did you expect to happen and what
>     actually
>     happened.
>
>
> [Miguel] - I tried with 'iscan' and  'scanimage'. The result is
> nothing and looking the LOG appear this:
>
> mai 20 11:54:10 megs-fedora iscan[6547]: io/hpmud/pp.c 627: unable to
> read device-id ret=-1
>
> [Miguel] - I expect to scan the paper that i put in the scan.
>
>     > I attached some information about my system and the error message.
>
>     Thanks.  I gather that you are using the third-party epkowa
>     backend with
>     a non-free binary-only plugin to scan with this device.
>
>     > My distro is Fedora 32 and i use Xorg because i couldn't compile
>     my video
>     > driver.
>     >
>     > Thank any help,
>
>     Hope this helps,
>     --
>     Olaf Meeuwissen, LPIC-2            FSF Associate Member since
>     2004-01-27
>      GnuPG key: F84A2DD9/B3C0 2F47 EA19 64F4 9F13  F43E B8A4 A88A F84A
>     2DD9
>      Support Free Software                       
>     https://my.fsf.org/donate
>      Join the Free Software Foundation             
>     https://my.fsf.org/join
>
>
>
> -- 
> Miguel Silva
> megs.rs at gmail.com <mailto:megs.rs at gmail.com>

-- 
Zdenek Dohnal
Software Engineer
Red Hat Czech - Brno TPB-C

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